Experienced Operations Manager proficient in managing laboratory operations with adaptability to meet changing operational needs. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Technical Officer - TO3
National Research Council-Clean Energy Innovation
02.2024 - Current
Conducting electrochemical experiments and tests to support ongoing research projects.
Operating and maintaining variety of laboratory equipment's.
Collaborating with researchers and scientists to design and execute experiments.
Analyzing and interpreting experimental data accurately.
Troubleshooting equipment and experimental issues as they arise.
Ensuring compliance with safety protocols and laboratory procedures.
Branch Operations Manager - II
Element Material Technology Canada Inc
04.2022 - 11.2023
Responsible for the Fort St. John location's safety performance and awareness; spearheaded and managed initiatives that drive a culture of safety first.
Under the direction of the General Manager, responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operations, department managers and supervisors.
Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner.
Demonstrates deep knowledge of Element capabilities, processes and expertise to be able to clearly explain the benefits of Element testing services to all audiences internal and external.
Responsible and accountable for assigned direct reporting staff and to indirect departmental decisions to include hiring, performance management and performance review decisions and execution.
Regularly required to train or guide staff as a part of the role ensuring there is a good understanding of the tasks allocated and laboratory operations and systems meets and follows QC requirements according to the BC lab manual.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Managed annual budgets up to $4M effectively, consistently delivering projects on-time and within financial constraints.
Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
Reduced turnaround time for project completion through effective resource allocation and team management.
Collaborated with senior management to create strategic plans for future branch growth and expansion.
Improved branch efficiency by streamlining operations and implementing new processes.
Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
Chemistry Laboratory Technician
Element Material Technology
11.2021 - 03.2022
Analysis of ores, minerals, soil and water samples using pH / EC / UV-visible spectrophotometers, ovens and furnaces.
Responsible for liaising with the safety coordinator to maintain a safe lab environment.
Training new personnel on SOP's and developing a training plan as required.
Prepare the reagents, standard solution and ensure standardization of the solution used in the laboratory.
Conducting trace metal analysis using single quadrupole 7900 ICP-MS.
Handling and storage all chemicals as per the Material Safety Data Sheet (MSDS).
Coordinating with the other technicians in the team to carry out work as per the planned schedule.
Generating test reports for clients (data entry, quality assurance).
Ensuring compliance to all Element Material Technology quality standards.
Performing qualitative and quantitative laboratory tests and analysis of other substances as per standard method.
Ensured materials/supplies are ordered and in stock while maintaining acceptable inventory levels.
Source new supplier partnerships as well as create and maintain vendor partnerships.
Carrying out routine maintenance for ICP-MS, Smart Chem and HACH.
Support Staff
St. John's Farmers Market, Newfoundland
10.2020 - 10.2021
Supervising employees (fulfilled the maintenance manager function during an extended leave of absence).
Greeted visitors professionally, directing them appropriately and ensuring a positive first impression of the organization.
Resolved customer inquiries with patience and empathy, fostering positive relationships with clients.
Assisted in training new staff members on company procedures and practices enabling their smooth integration into the workplace environment.
Answered telephone and assisted callers by providing information or directing to appropriate employee.
Provided administrative support for various departments, contributing to the smooth operation of the organization.
Graduate Research Assistant
Memorial University of Newfoundland
09.2019 - 08.2021
Characterizing electrode/catalyst materials using TGA, XRD, DSC, FTIR, SEM, TEM and optical Tensiometer.
Implemented safety protocols and efficiency in testing methods.
Testing performance and durability of fuel cell catalysts using CV, impedance and 9-Anode PEM cell.
Maintaining adequate laboratory supplies and inventory management using EHS system.
Create purchase orders and track items by working closely with supply chain management.
Studying OIPCs as solid-state electrolytes for batteries and fuel cell applications.
Synthesizing and preparing air-sensitive ionic liquids, OIPCs and catalysts using Schlenk line.
Calibration, troubleshooting and maintenance of sensors and flow meter.
Assisted in manuscript preparation, contributing to the publication of influential articles in peer-reviewed journals.
Enhanced research quality by conducting thorough literature reviews and synthesizing findings.
Presented research findings at conferences and workshops, fostering professional growth and collaboration within the academic community.
Participated in regular meetings with project supervisors, providing progress updates and discussing potential challenges or areas for improvement.
Utilized advanced statistical software to analyze large datasets, uncovering key insights for informed decision making.
Organize a weekly group meeting with participating companies on a weekly basis.
Batteries, Fuel Cells, And Their Role in Modern Society.
Improving Global Health: Focusing on Quality and Safety (including HACCP)
Accomplishments
2023 Growth Award (Element Americas) for achieving 18% YoY growth in revenue
Local Excellence Award (Element Materials Technology within 3 month of appointment)
Awarded best student of the year, Mumbai University - 2019
Achieved merit rank in district youth parliament
Received the best presentation award - Zonal avishkar research convention
Awarded the SGS baseline fellowship
Granted Dr. Liqin Chen entrance scholarship for academic excellence
Bestowed best volunteer of the year (Leprosy awareness)
Achieved a GPA: 3.5/4 for MSC
Achieved a GPA: 7.97/10 for BSC
Publications
Electrochemistry Communications (Dec 2020), Electrochemically controlled Au nanoparticle nucleation at a micro liquid/liquid interface using ferrocene as reducing agent.
Journal of Emerging Technologies and Innovative Research (Dec 2018), Crystalline β-Co(OH)2 Thin Films as an Electrode material for Electrochemical Capacitor Application.
TBD (Dec 2021), Commercial Pt/C nanoparticle catalyst enhancement by ionic liquid (IL)/organic ionic plastic crystal (OIPC) modification for oxidation of biofuels in fuel cells.
References
Dr. Peter pickup, ppickup@mun.ca (Professor)
Max Hewitt, Max.Hewitt@element.com (Manager)
Eric Fuller, Eric.Fuller@nrc-cnrc.gc.ca (Supervisor)
Batteries, Fuel Cells, And Their Role in Modern Society.
Improving Global Health: Focusing on Quality and Safety (including HACCP)
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