Abhishek Sood
Georgetown,ON
Summary
Highly organized Shipping and Receiving Clerk with comprehensive understanding of logistics, shipping protocols, and inventory control. Demonstrated ability to reconcile shipment orders, prepare invoices, and manage vendor relations effectively. Leveraged skills in problem-solving and time management to streamline operations and improve efficiency in previous roles. Strong team player with a knack for clear communication and prioritizing tasks under pressure.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
Work History
Shipping and Receiving Clerk
Uline
Milton, Ontario
09.2023 - 08.2025
- Receive all incoming packages, deliveries and transfer orders.
- Assist contractors and vendors with deliveries.
- Maintain commercial compactor.
- Make deliveries to respective areas.
- Assist with mailroom coverage and drive fleet vehicles.
- Track package information and project completions through designated computer programs.
- Operate automatic and manual hand trucks.
Client Support Specialist
Canada life
London, Ontario
06.2021 - 07.2023
- Provided exceptional support to clients regarding policy inquiries and claims processing.
- Collaborated with cross-functional teams to resolve client issues efficiently.
- Facilitated communication between clients and various internal departments for seamless service.
- Utilized CRM software to track client interactions and maintain updated records.
- Analyzed customer issues to identify root cause and provided appropriate solutions.
Inventory management receiving
BRC Group
Georgetown
01.2021 - 05.2021
- Audited and corrected discrepancies in inventory numbers
- Completed physical inventory counts
- Completed daily cycle counts to maintain accuracy of records.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Production Assembler
BRC Group
Georgetown, ON
08.2019 - 12.2020
- Operate various hand and power tools such as drills, wrapping machines, and pump trucks safely and efficiently.
- Perform tasks within a manufacturing environment while adhering to production standards and timelines.
- Work effectively both independently and collaboratively within a team setting to achieve departmental goals.
- Take initiative in daily tasks and demonstrate proactive problem-solving skills to address production challenges.
- Multi-task and adapt to changing conditions, priorities, and product types in a fast-paced environment.
- Build and maintain positive working relationships with team members and other departments to support a cooperative work atmosphere.
- Lift, carry, move, and position materials up to 50 pounds and perform duties that may require bending, twisting, or working in awkward positions.
- Maintain strong hand-eye coordination and attention to detail to operate tools and equipment accurately and to detect product defects or errors.
Order Picker
Metro
Etobicoke, Ontario
01.2018 - 07.2019
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport
- items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Checked packages and merchandise for damage and notified vendors.
- Selected products and items from shelves and pallets for customer orders.
Education
Bachelor of Arts - Tourism And Hotel Management
Cambrian College of Applied Arts And Technology
Brampton, ON 01.2018 - 09.2019
Skills
- Inventory management
- Package tracking
- Delivery coordination
- Equipment operation
- Problem resolution
- Time management
- Attention to detail
- Effective communication
- Teamwork
Timeline
Shipping and Receiving Clerk
Uline
09.2023 - 08.2025
Client Support Specialist
Canada life
06.2021 - 07.2023
Inventory management receiving
BRC Group
01.2021 - 05.2021
Production Assembler
BRC Group
08.2019 - 12.2020
Order Picker
Metro
01.2018 - 07.2019
Bachelor of Arts - Tourism And Hotel Management
Cambrian College of Applied Arts And Technology
01.2018 - 09.2019