Abhishek Sharma
Summary
Professional with strong background in customer care, adept at driving impactful results. Skilled in conflict resolution, communication, and problem-solving, ensuring client satisfaction and retention. Focused on team collaboration and adaptable to changing needs, consistently delivering reliable outcomes in high-paced environment.
Overview
6
6
years of professional experience
Work History
Valet Attendant Supervisor
Adagio Guest Service
11.2024 - Current
- Increased team productivity by implementing effective performance metrics and giving constructive feedback during evaluations.
- Improved overall efficiency of valet operations through thorough review and revision of standard operating procedures.
- Assisted guests with special requests or accommodations, demonstrating exceptional customer service skills that led to increased loyalty from patrons.
- Reduced employee turnover by fostering a positive work environment, offering support, and providing opportunities for growth.
Delivery Driver
Amazon.ca
12.2023 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Machine Operator
Superpuff
10.2023 - 12.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
Machine Operator
Olivieri Foods
05.2023 - 10.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
CNC Machine Operator
SAINT GOBAIN
01.2023 - 04.2023
- Properly loaded and unloaded materials in and out of machines.
- Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
- Inspected finished parts by checking for defects to meet quality standards.
- Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
- Monitored machines during operation to make adjustments when necessary and produce quality parts.
Marketing Recruiter/Student Coordinator
St Clair College
11.2022 - 11.2022
- Negotiated competitive compensation packages for new hires while balancing budgetary constraints, resulting in satisfied employees without compromising financial resources.
- Reduced time-to-fill for open positions with proactive pipeline management and effective interview coordination.
- Evaluated the effectiveness of existing recruitment channels, making strategic adjustments to ensure maximum reach and visibility among target audiences.
- Championed diversity and inclusion initiatives within the recruitment process, fostering a welcoming environment that attracted top talent from all backgrounds.
Line Cook / Prep Cook
Lone Star Texas Grill
08.2022 - 11.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Handled portion control activities according to specified instructions provided by chef.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.
Line Cook /Prep Cook
Swiss Chalet
05.2022 - 08.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Event Coordinator
CK Events
01.2019 - 01.2021
- Exploring Event dynamics and managerial skills
- Worked as an event coordinator for Ck Event
- Resolving customer's issues via live interaction
- Leading my team to meet goals and deadlines
- Providing training sessions to new hires
- Managing logistics
- Managed Designs
- Hospitality Team Management
Education
Supply Chain Management And Logistics -
Fleming College
Toronto, ON08-2023
Event Management - Management
St. Clair College
Windsor, ON12.2022
Bsc. - Hospitality Management and catering Science
Bharathiar university
2019
Secondary - undefined
C.R.P.F Public School
2016
High School - undefined
C.R.P.F Public School
2014
Skills
- Attention to Detail
- Food Preparing, Plating and Presentation
- Reliable and Trustworthy
- Food Safety Standards
- Chef Assistance
- Team Coordination
- Positive attitude
- Customer service
- Teamwork and collaboration
- Problem-solving
- Machinery operation
Timeline
Valet Attendant Supervisor
Adagio Guest Service
11.2024 - Current
Delivery Driver
Amazon.ca
12.2023 - 11.2024
Machine Operator
Superpuff
10.2023 - 12.2023
Machine Operator
Olivieri Foods
05.2023 - 10.2023
CNC Machine Operator
SAINT GOBAIN
01.2023 - 04.2023
Marketing Recruiter/Student Coordinator
St Clair College
11.2022 - 11.2022
Line Cook / Prep Cook
Lone Star Texas Grill
08.2022 - 11.2022
Line Cook /Prep Cook
Swiss Chalet
05.2022 - 08.2022
Event Coordinator
CK Events
01.2019 - 01.2021
Bsc. - Hospitality Management and catering Science
Bharathiar university
Secondary - undefined
C.R.P.F Public School
High School - undefined
C.R.P.F Public School
Supply Chain Management And Logistics -
Fleming College
Event Management - Management
St. Clair College
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