Responsible and Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
SHIFT LEADER
COMPANY
CHURCH'S TEXAS CHICKEN VANCOUVER, BC
09.2023 - Current
Manage and oversee the daily operations.
Create and implement strategies to improve sales and profitability.
Ensure that the restaurant meets all health and safety regulations, and food quality standards.
Manage inventory and order supplies as needed.
Prepare financial reports and manage budgets.
Collaborate with other managers to achieve company goals and objectives.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
ASSISTANT MANAGER
COMPANY
MUTHOOT FINANCE LTD. CHANDIGARH, INDIA
2021 - 2023
Open and close the branch of the bank in the absence of the Bank Manager
Liaise with the bank manager to ascertain the priority workloads on any given day
Ensure that any queries are resolved whether from staff members or customers
Collaborate with Cashiers and other banking staff to help resolve technical and customer-related problems
De-escalate and calm angry or upset clients down and provide suitable resolutions for clients within the bank
Be a keyholder to the safe room or safe deposit box room
Regularly attend emergency training and keep up to date with safety procedures
Conduct emergency drills alongside the bank manager and provide continuous training and development to the banking team
Ensure all monies are safely stored in the safe area.
Education
12TH -
KV, NALETI
KANGRA (HP) INDIA
Bachelor of Commerce -
HIMACHAL PRADESH UNIVERSITY
GOVERNMENT P.G. COLLEGE DHALIARA (HP) INDIA
(BHM) BUSINESS HOSPITALITY MANAGEMENT -
PACIFIC LINK COLLEGE
Surrey, BC
Skills
Equipment Troubleshooting
Staff Supervision
Cash Handling
Sales and Upselling
Problem-Solving
Hard working
Punctual
Production Reporting
Inventory Counts
Operations Management
Shift checklists
Client Service
Team motivation
Staff Training and Development
Languages
ENGLISH
HINDI
PUNJABI
Personality Traits
CAN COMMUNICATE WITH CUSTOMERS BOTH VERBALLY AND THROUGH E-MAIL
RESPOND EFFICIENTLY TO ALL EMERGENCIES
GOOD TEAM PLAYER ABLE TO WORK AND COMMUNICATE EFFECTIVELY WITHIN A TEAM
STRONG PROBLEM SOLVING AND INTERPERSONAL SKILLS
EFFICIENT IN CONDUCTING INVESTIGATIONS REGARDING OBSERVED AND REPORTED DISTURBANCES