Abhishek Rao
Halifax,NS
Summary
Dynamic and detail-oriented professional with a background in Dental Sciences and a Post-Baccalaureate Healthcare Management Diploma. Seeking a challenging role as a Client Service Associate - Planning and Scheduling, leveraging my experience in healthcare administration, scheduling, and client care.
Overview
3
3
years of professional experience
Work History
Store Associate
No Frills
01.2023 - Current
Admin Clerk
Cape Breton County Homemakers
09.2022 - 12.2022
- Efficiently assigned client visits to nurses and home support workers, demonstrating knowledge of local geography and client needs.
- Responded to phone inquiries from clients, doctors, and service providers with professionalism.
- Conducted advanced scheduling and managed daily scheduling changes, contributing to efficient service delivery.
- Collaborated with the team to ensure optimal staffing levels and quality client care.
- Supported clients, nurses, and home support workers to ensure the delivery of high-quality care.
Dentist
Self-employeed
01.2021 - 08.2021
- Established and managed an independent dental clinic, demonstrating entrepreneurial and leadership skills.
- Provided comprehensive dental care services, ensuring patient satisfaction and adherence to quality standards.
- Managed day-to-day operations, including staff coordination and administrative tasks.
Education
Post-Baccalaureate Healthcare Management Diploma
Cape Breton University
Sydney, NS05.2023
Bachelor of Dental Sciences
JN Kapoor DAV Dental College
Yamunanagar, India12.2020
Skills
- Healthcare Administration
- Client Scheduling and Coordination
- Team Collaboration
- Advanced Scheduling
- Administrative Efficiency
- Customer Service
- Staffing Level Forecasting
- Confidentiality Management
- Continuity of Care Planning
Accomplishments
- Successfully operated and managed an independent dental clinic, focusing on patient satisfaction and business growth.
- Played a crucial role in efficiently assigning client visits and managing scheduling changes at Cape Breton County Homemakers.
Affiliations
Member of Indian Dental Association (IDA) since 2019
Member of Haryana Rotaract since 2018
Timeline
Store Associate
No Frills
01.2023 - Current
Admin Clerk
Cape Breton County Homemakers
09.2022 - 12.2022
Dentist
Self-employeed
01.2021 - 08.2021
Post-Baccalaureate Healthcare Management Diploma
Cape Breton University
Bachelor of Dental Sciences
JN Kapoor DAV Dental College
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