Abhishek Rajan
Cornwall,ON
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Intelcom Express
09.2023 - Current
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Kept detailed records of deliveries and money received from customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Inspected load security and checked for damages.
- Filled out load paperwork and DOT-mandated log books.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Team Member
Popeyes Chicken
03.2022 - 08.2023
- Achieved improved sales results with persuasive presentations that showcased product benefits while addressing client needs.
- Trained new team members by relaying information on company procedures and safety requirements.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Monitored and verified all merchandise was properly priced and labeled.
- Cooking according to the health standards.
Order Picker
Matrix Logistics
08.2022 - 11.2022
- Recorded daily activities for inventory control.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Stocked shelves to match planogram images and instructions.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Picked and packed order items.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Manager
U.K Cafe
07.2020 - 08.2021
- Developed detailed plans based on broad guidance and direction.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Onboarded new employees with training and new hire documentation.
- Managed senior-level personnel working in marketing and sales capacities.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Accounting Clerk
Deja Vu Event Creation
01.2018 - 03.2021
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Education
Diploma - Business
St. Lawrence College
Cornwall, ON03.2024
Post-Baccaleurate Diploma - Supply Chain Management
St. Lawrence College
Cornwall, ON08.2022
Certificate of Technical Studies - MS Office
Progressive Software Solutions
Muvattupuzha , Kerala08.2020
Bachelor of Commerce - Accounting
Mahatma Gandhi University
Kottayam, Kerala05.2020
Skills
- Food Delivery
- Service Promotion
- Sales strategy development
- Commercial Driving Experience
- Warehouse Operations
- Equipment monitoring
- Stocking and Inventory
- Multitasking
- Safe Driving Record
- Vehicle inspections
- Problem-Solving
- Safe Food Handling
- Emergency Repairs
- Logistics knowledge
- Inventory Management
- Vehicle loading
- Delivery and Shipment Records
- Local routes understanding
- Heavy Lifting
- Materials transportation
- Customer Relationships
- [Language] Fluency
- Payment Collection
- Payment Processing
- Basic Math Skills
- Cash Register Operation
- Database Management
- Quality Assurance
- Forklift Operation
- Customer Support
- Punctual and Reliable
- Customer Service
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Full Professional
tamil
Full Professional
Timeline
Delivery Driver
Intelcom Express
09.2023 - Current
Order Picker
Matrix Logistics
08.2022 - 11.2022
Team Member
Popeyes Chicken
03.2022 - 08.2023
Manager
U.K Cafe
07.2020 - 08.2021
Accounting Clerk
Deja Vu Event Creation
01.2018 - 03.2021
Diploma - Business
St. Lawrence College
Post-Baccaleurate Diploma - Supply Chain Management
St. Lawrence College
Certificate of Technical Studies - MS Office
Progressive Software Solutions
Bachelor of Commerce - Accounting
Mahatma Gandhi University
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