Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ABHISHEK PURI

Summary

Property management professional prepared to deliver exceptional service and results. Brings valuable experience in managing property operations, tenant interactions, and lease negotiations. Highly collaborative and adaptable, known for effective teamwork and achieving goals. Proficient in property maintenance coordination and tenant communication.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Site Administrator

Times Property Management
07.2024 - Current
  • Oversee daily operations of the condominium complex, ensuring smooth management and maintenance.
  • Supervise maintenance and janitorial staff, ensuring timely repairs and cleanliness of common areas.
  • Conduct regular building inspections to identify and address potential hazards or maintenance needs.
  • Collect monthly maintenance fees from residents and maintain financial records and prepare cheque log.
  • Enforce condominium rules and regulations, including noise, parking, and pet policies.
  • Attend condominium board meetings and provide updates on finances, maintenance, and resident matters.
  • Kept accurate records of all resident and tenant correspondence.
  • Handle lease agreements and ensure rental units comply with property regulations.
  • Managed tenant relations, addressing concerns and ensuring satisfaction with property services.
  • Coordinated maintenance requests, ensuring timely resolution and adherence to quality standards.
  • Oversaw budget preparation and expense tracking, ensuring alignment with financial objectives of the properties managed.

Property Administrator

Greenwin Corp.
04.2024 - 07.2024
  • Managed the registration process for new property owners, set up Pre-Authorized Payments (PAP) for them, and coordinated with the accounting department to cancel PAP when they moved out.
  • Oversaw lease agreements, ensuring timely renewals and accurate tenant documentation, as well as distributing building rules and regulations to residents.
  • Handled building access management, including issuing new key codes or arranging full lock replacements as needed.
  • Managed daily billing and invoices, completed cheque requisitions, and prepared cheque logs.
  • Generated Stripe reports and managed financial transactions for amenities usage payments.
  • Negotiated vendor contracts and coordinated with contractors to secure optimal pricing for property services, discussing quotes with the property manager.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and delivering excellent customer service.
  • Coordinated with maintenance teams to schedule routine inspections and repairs, upholding high property standards.
  • Assisted the property manager in preparing management reports and attended board meetings alongside them.
  • Responded to emergencies such as leaks and issued chargebacks to unit owners based on the circumstances.

Field Support Supervisor

Elite Residential Services
11.2023 - 03.2024
  • Motivated employees to continuously grow knowledge and enhance abilities as per the requirement of their condominiums.
  • Preserved customer loyalty by quickly and completely resolving complaints regarding the guards in the condominiums.
  • First point of contact in case of any emergency at any condo building.
  • Assisting and training the guards on different condominium buildings and checking their knowledge.
  • Checking the post orders updating on different sites as per the condominium requirements.
  • Conducted regular performance reviews and provided constructive feedback to team members.
  • Coordinated training programs for new hires and existing team members in condominiums.
  • Dealing with the condominium management regarding the updating of rules and regulations of condo management.
  • Performing the condominium duties and responsibilities.

Site Supervisor

Pillar Security
09.2021 - 10.2023
  • Supervised a team of security guards at a condominium site, ensuring safety and service excellence.
  • Coordinated with property management for on-site issues and provided timely updates.
  • Handled administrative tasks, including new resident onboarding and amenity management.
  • Trained new staff on company policies and emergency procedures.
  • Ensured site security through patrols, CCTV monitoring, and incident resolution.
  • Assisted in the supervision of the security team on-site, evaluating performance and reporting to the property manager.
  • Collaborated with property management and Elite to resolve ongoing on-site issues effectively.
  • Trained the on-site security team on front desk duties to ensure exceptional service for condominium residents.
  • Acted as the primary point of contact at the front desk, performing supervisory tasks in compliance with property management guidelines.
  • Delivered excellent customer service to residents, the board of directors, and visitors.
  • Managed new residents' forms and amenities cheques at the front desk, coordinating as needed with the property manager.
  • Addressed on-site issues to ensure a secure and safe environment.
  • Trained new team members on front desk responsibilities, policies, and procedures.
  • Used access control systems to issue fobs and garage remotes to residents following building policies.

Concierge

Pillar Security
12.2020 - 09.2021
  • Delivered personalized service to residents and visitors, ensuring a secure environment.
  • Monitored access control and patrolled premises in accordance with site protocols.
  • Operated security systems and maintained detailed records and incident reports.
  • Communicated effectively during emergencies, following all site safety procedures.

Education

PG Diploma - International Business Management

St. Clair College at Ace Acumen Academy
Toronto, ON
08.2021

Skills

  • YARDI software
  • Property Vista
  • Condo Control Central
  • Duka Intelligence
  • SparcPay
  • Quick Learner
  • Flexible
  • Detail-oriented
  • MS Office
  • Conflict resolution
  • Problem-solving abilities
  • Tenant issue resolution
  • Telephone and email etiquette
  • Strong communication skills

Certification

  • Limited License Issued by CMRAO
  • CPR- Level C

Timeline

Site Administrator

Times Property Management
07.2024 - Current

Property Administrator

Greenwin Corp.
04.2024 - 07.2024

Field Support Supervisor

Elite Residential Services
11.2023 - 03.2024

Site Supervisor

Pillar Security
09.2021 - 10.2023

Concierge

Pillar Security
12.2020 - 09.2021

PG Diploma - International Business Management

St. Clair College at Ace Acumen Academy

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