Summary
Overview
Work History
Education
Skills
Timeline
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Abhishek Patial

Burlington,Canada

Summary

To apply my operational efficiency and customer-centric approach to maximize sales and enhance customer satisfaction, while continuously seeking opportunities for process improvement and cost reduction.

Experienced with providing comprehensive support in dynamic environments. Utilizes strong problem-solving skills to tackle challenges effectively. Track record of excellent communication and teamwork, ensuring tasks are completed efficiently and accurately.

Overview

5
5
years of professional experience

Work History

Logistics Team Member

IKEA Burlington
07.2024 - Current
  • Managed inventory control for optimal stock levels, reducing waste and improving order fulfillment rates.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Coordinated with suppliers to ensure timely delivery of goods, maintaining strong relationships and minimizing delays.
  • Trained new team members on best practices in logistics operations, fostering a supportive work culture that prioritized teamwork and collaboration.
  • Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.

Intern (3 Months)

Plato’s Closet Brampton
06.2023 - 08.2023
  • Provided exceptional customer service by assisting with inquiries and ensuring a positive shopping experience.
  • Supported visual merchandising efforts by arranging displays and maintaining store aesthetics.
  • Assisted in inventory management tasks, including restocking shelves and ensuring accurate product labelling.
  • Contributed to sales success by assisting with transactions and promoting featured products.
  • Supported marketing initiatives by helping create promotional materials and engaging with customers through various channels.

Technical Support Executive

Zomato
09.2022 - 04.2023
  • Streamlined troubleshooting processes for faster resolution times, improving overall productivity.
  • Collaborated with team members to develop new strategies for handling complex technical problems.
  • Maintained comprehensive documentation of customer interactions, ensuring seamless handoff between support staff.
  • Supervised technical support staff service operations and assisted with maintenance advisory.

Sales & Marketing Executive

Raju Oswal Hosiery Factory. | India
05.2020 - 03.2022
  • Drive brand awareness and development through strategic marketing initiatives.
  • Engage with target audiences to cultivate strong customer relationships and brand loyalty.
  • Assist in developing comprehensive marketing plans, including advertising, direct marketing, and campaign strategies.
  • Collaborate with cross-functional teams to execute marketing campaigns effectively and achieve business objectives.
  • Analyse market trends and consumer behaviour to identify opportunities for brand growth and improvement.
  • Utilize various channels and platforms to communicate brand messages and engage with customers effectively.
  • Monitor and evaluate the performance of marketing efforts, making data-driven decisions to optimize results.
  • Continuously seek innovative ways to enhance the brand's presence and impact in the market.

Education

Global Business Management

SAULT College

Bachelor of Commerce - undefined

Punjab University
05.2020

Skills

  • Customer Service Excellence
  • Cross Cultural Competency
  • Stress Management
  • Sales and Marketing
  • Effective Communicator
  • MS Office
  • Operational Management

Timeline

Logistics Team Member

IKEA Burlington
07.2024 - Current

Intern (3 Months)

Plato’s Closet Brampton
06.2023 - 08.2023

Technical Support Executive

Zomato
09.2022 - 04.2023

Sales & Marketing Executive

Raju Oswal Hosiery Factory. | India
05.2020 - 03.2022

Bachelor of Commerce - undefined

Punjab University

Global Business Management

SAULT College

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Abhishek Patial