Experienced in conducting research and developing proactive investment strategies. Proficient in assessing risks, completing valuations, and managing exposures with a flexible approach. Well-versed in market conditions and client preferences. Skilled in writing Investment Policy Statements and drafting client correspondence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Portfolio Management Assistant
RBC PH&N Investment Counsel
Victoria, British Columbia
01.2024 - Current
Ensuring that compliance to client mandate and portfolios is met.
Prepared Investment Statement Policy and model, monitor, and rebalance portfolios.
Assisted in securities trading as required and ensured daily reconciliation of trades are processed.
Business development activities include developing and managing marketing lists, assisting with new account presentations, and preparing new prospect proposals.
Prepared meeting material in advance and attended all client meetings as required.
Drafted correspondence, updating Investment Management Agreements, and assisting in Investment Policy Letters.
Assisted in the management of portfolio assets and monitored associated risks.
Worked closely with outside advisors such as brokers, accountants, attorneys, custodians, when necessary.
Oversaw the execution of buy and sell orders, ensuring timely and efficient transaction processing.
Assessed potential risks associated with new investments or acquisitions.
Performed due diligence reviews of target investments prior to making buy and sell decisions.
Financial Advisor
Royal Bank of Canada
Victoria, BC
04.2023 - Current
Consistently demonstrate empathy, kindness and take the time to understand circumstances, motivators and concerns in all interactions with colleagues and clients
Use your own advice capabilities, an those of the right partner in the RBC ecosystem to meet our clients entire suite of financial needs, both personal and business
Provide professional advice and education with an ability to address complex credit and investments, ensuring solutions recommended are appropriate for client needs and financial circumstances
Met with clients on regular basis to discuss market trends, portfolio adjustments and performance details.
Built and presented investment proposals for clients.
Conducted reviews and evaluations for cost-reduction opportunities.
Implement effective contact and relationship building strategies, that accelerate new client acquisition and retention in your local community
Banking Advisor
Royal Bank of Canada
Victoria, BC
07.2022 - 03.2023
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Cultivate and maintain relationships with partners to make the most of business opportunities and referrals
Advised customers on advantages and disadvantages of different product decisions in alignment with individual needs.
Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
Developed and expanded financial planning relationships with customers through loyal and dedicated service.
Offered diversified set of solutions and full scope of investment products and services to meet clients' best interests.
Evaluated investment materials to develop financial recommendations, fulfill customer needs and predict favorable investments.
Client Advisor
Royal Bank of Canada
Victoria, BC
01.2022 - 06.2022
Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
Welcomed customers and offered pleasant service during entire transaction.
Reconciled cash and checks against computer records at end of shift.
Responded and assisted customers with account inquiries and updates.
Entered transactions into computer and issued customer receipts.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Explained bank services, financial products and applicable fees to customers.
Quality Assurance
Islands West Manufacturers
Victoria, BC
09.2020 - 12.2021
Fixed identified issues to improve workflows
Created and achieved product quality objectives and met product specifications
Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork
Adhered to standardized software quality assurance best practices, policies and processes.
Operations Manager
Old Montreal Hotdogs & Poutine, Albert
St. Albert, AB
01.2020 - 03.2020
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Built strong operational teams to meet process and production demands.
Addressed customer concerns with suitable solutions.
Motivated and evaluated personnel for performance improvement and goal achievement.
Banking Assistant
Tauranga
Plenty, New Zealand
06.2017 - 09.2018
Assisted commercial banking team with collection and clearing of document exceptions and collected past due loan payments
Imaged banking and loan documents, created computerized placeholders and built comprehensive electronic credit files
Managed customer service inquiries and pinpointed and implemented proper path to resolution
Completed e-learning plan and bank secrecy act training and maintained up-to-date banking knowledge
Entered loan data into computerized banking system for renewals and modifications and submitted requests to portfolio managers before maturity
Spotted problems, generated options and recommended solutions.
Assistant Manager
Lamia Limited
, New Zealand
07.2014 - 09.2018
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs
Created employee schedules to align coverage with forecasted demands
Established objectives to offer team members clear roadmap to help company achieve overall goals
Reviewed sales and gross profit report to assess company efficiency
Recognized staff for contributions to company success to foster engagement and increase productivity.
Accounting Intern
Colin Olsen Accountants, Te Puke, Bay, Plenty, Gold Green Ltd, Bay Of Plenty
, New Zealand
06.2014 - 07.2014
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel
Oversaw work processes and performed quality control tasks to increase revenue and reduce production times
Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns
Delivered performance reviews, recommending additional training or advancements
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
Analyzed account information and reconciled financial discrepancies to maintain records integrity and compliance
Compiled monthly journal entries into general ledger system
Assisted with month-end closing and reporting duties
Education
CFA Candidate - Financial Analyst
CFA Institute
08-2027
BBA - Business – Finance
University Of Waikato
Hamilton, New Zealand
03.2015
Degree - Business
Toi Ohomai Institute of Technology
Rotorua, New Zealand
03.2014
High School Diploma -
Victoria International Public School
India
01.2012
Skills
Technical and Computer Skills
Financial Advising
Investment strategy development
Risk assessment
Market research
Performance evaluation
Developing Financial Plans
Advising on Investments
Financial Document Summaries
Financials Analysis
Portfolio Analysis
Developing proposals
Wealth Management
Quantitative Analysis
Emerging markets
Profitability analysis
Advanced MS Office skills (Word, Excel, Power Point)
Proposal writing
Accomplishments
RBC year end convention award winner
Successful candidate to win ASX chessholder
Winner of Q2 & Q4-2022 Vancouver Island Quarterly excellence award
Exceeded the targeted amount of sales for investments by 10% in 2022
Ran 2 marathons in 2022 and BC kids race for BC children's Hospital
Volunteered for PETA and SPCA
Awarded Best Trainee in ANZ Bank in 2018
Bronze hat winner at McDonald's convention.
Certification
PFSA (Personal financial services advising)
CSC (Canadian securities Course)
Financial Planning 1
References
References available upon request.
Timeline
Portfolio Management Assistant
RBC PH&N Investment Counsel
01.2024 - Current
Financial Advisor
Royal Bank of Canada
04.2023 - Current
Banking Advisor
Royal Bank of Canada
07.2022 - 03.2023
Client Advisor
Royal Bank of Canada
01.2022 - 06.2022
Quality Assurance
Islands West Manufacturers
09.2020 - 12.2021
Operations Manager
Old Montreal Hotdogs & Poutine, Albert
01.2020 - 03.2020
Banking Assistant
Tauranga
06.2017 - 09.2018
Assistant Manager
Lamia Limited
07.2014 - 09.2018
Accounting Intern
Colin Olsen Accountants, Te Puke, Bay, Plenty, Gold Green Ltd, Bay Of Plenty