Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abhishek Patel

Brampton

Summary

Dependable and detail-oriented professional with 4+ years of experience in quality assurance, technical support, and warehouse operations. Skilled in order fulfillment, inventory control, shipping/receiving, and RF scanner operation, with proven ability to handle fast-paced environments. Strong teamwork, problem-solving, and time management skills with a commitment to safety, accuracy, and efficiency.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Tim Hortons
10.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Resolved associate, tool and service delivery issues revealed by statistical reports.
  • Promptly responded to inquiries and requests from prospective customers.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.

Warehouse Worker

Prodegy
05.2023 - Current
  • Picked and packed customer orders with speed and accuracy to meet same-day shipping deadlines.
  • Loaded outbound trailers with packaged goods while maintaining quality and safety standards.
  • Unloaded inbound shipments from suppliers, verifying product accuracy, quantity, and condition.
  • Operated warehouse equipment including pallet jacks, and RF scanners (training provided / certified as required).
  • Handled packages weighing up to 50–70 lbs and worked safely at heights up to 30 feet.
  • Maintained a clean, organized, and safety-compliant warehouse environment with strong adherence to company policies.
  • Collaborated with team members to achieve daily productivity, order accuracy, and shipping goals.
  • Ensured proper packaging, labeling, and documentation for outgoing shipments to optimize customer satisfaction.

Warehouse Worker

Amazon
04.2022 - 10.2023
  • Picked, packed, and prepared customer orders with speed and accuracy in a high-volume warehouse environment.
  • Operated RF scanners and handheld devices to track, update, and verify inventory in real time.
  • Unloaded delivery trucks, sorting packages by size, weight, and destination for efficient shipping and delivery.
  • Performed quality checks on products to ensure accuracy, proper labeling, and damage-free shipments.
  • Handled packages weighing up to 50 lbs or more while following all safety protocols and ergonomic practices.
  • Stage and short the parcels get them ready for delivery.
  • Collaborated with team members and supervisors to meet daily performance, productivity, and safety goals.
  • Maintained a clean, organized, and safety-compliant warehouse environment, contributing to Amazon’s strong safety record.

Education

GED -

NBCC
Moncton, NB
04-2022

Bachelor of Science - Computer Engineering

GTU
Ahmedabad, India
08-2020

Skills

Order Picking & Packing

  • Shipping & Receiving
  • Palletizing & Sorting
  • RF Scanner / Handheld Device Operation
  • Warehouse Management Systems (WMS)
  • Pallet Jack Operation
  • Quality Assurance & Product Inspection
  • Heavy Lifting (up to 50 lbs)
  • Health & Safety Compliance
  • Time Management & Efficiency
  • Team Collaboration
  • Reliability & Dependability
  • Attention to Detail
  • Problem-Solving in Fast-Paced Environments
  • Adaptability & Flexibility

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Customer Service Representative

Tim Hortons
10.2024 - Current

Warehouse Worker

Prodegy
05.2023 - Current

Warehouse Worker

Amazon
04.2022 - 10.2023

GED -

NBCC

Bachelor of Science - Computer Engineering

GTU

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Abhishek Patel