ABHISHEK PANDYA
Etobicoke
Summary
Personal Information Nationality : Indian Date Of Birth :1992-09-15 Skype ID : abhishek.pandya99
Experienced with managing overnight team operations, ensuring smooth and efficient workflows. Utilizes leadership and problem-solving skills to address challenges and maintain productivity. Strong understanding of team dynamics and operational efficiency, leading to consistent achievement of objectives.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Overnight Lead
Walmart
06.2024 - Current
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
- Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within the company.
- Assisted in budget planning and cost control measures specific to the night shift''s operation expenses.
- Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Established rapport with vendors, streamlining delivery processes and improving overall supply chain efficiency during overnight hours.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
Produce Clerk
Nature's Emporium
04.2023 - Current
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Department Manager
Walmart Canada
06.2023 - 06.2024
- Established performance metrics to track departmental progress and identify areas for improvement.
- Developed leadership skills among team members to promote internal advancement.
- Optimized resource allocation by assessing departmental needs and aligning budgets.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
- Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.
DSD Receiver
Walmart Canada
04.2023 - 06.2023
- Maintained strong vendor relationships through professional communication and timely resolution of issues.
- Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
- Reduced discrepancies in stock levels by conducting regular audits and updating records accordingly.
- Followed food safety and workplace safety guidelines for job functions.
- Entered DSD invoices into inventory system for prompt record keeping.
- Protected company assets through accurate receipt and return of DSD product.
- Processed reclaims and returns to vendors and warehouse for credit.
- Checked EDI invoices to resolve outstanding invoices.
- Provided fast, friendly and accurate customer service to create positive shopping experience.
Produce Associate
Walmart Canada
12.2022 - 04.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted with weekly inventory counts.
- Assisted in reducing waste by implementing proper rotation techniques for perishable items.
- Blocked produce and culled damaged or spoiled pieces.
- Ensured freshness and quality of products by conducting regular inspections and removing expired or damaged items promptly.
Dairy frozen Associate
Walmart Canada
09.2022 - 12.2022
- Streamlined documentation processes to support accurate record-keeping.
- Implemented inventory management strategies to optimize stock levels.
- Conducted market research for informed decision-making in product development.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Analyzed customer data to identify trends and anticipate customer needs.
Cap3 Associate
Walmart
11.2021 - 06.2022
- Streamlined documentation processes to support accurate record-keeping.
- Analyzed customer feedback to identify areas for service improvement.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Career Centre Manager in Training
HTMi Switzerland Dubai
01.2020 - 05.2020
- Conducted market research to inform strategic decision-making.
- Collaborated with cross-functional teams to address service gaps.
- Fostered a positive work environment for increased employee engagement.
- Delivered presentations to staff for clear understanding of company goals.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
Operations Management Trainee
HTMi Hotel and Tourism Management Institute Switzerland
01.2019 - 12.2019
- Improved operational efficiency by streamlining processes and implementing new technologies.
- Assisted in budget planning, ensuring financial targets were met while maintaining high-quality standards.
- Developed comprehensive training programs, increasing staff competency and performance.
- Facilitated effective communication between departments to ensure seamless coordination of tasks and projects.
- Conducted market research to identify potential opportunities for expansion or diversification within the industry.
- Implemented inventory control systems to minimize waste and optimize stock levels.
Management Trainee
Raffles Marina
04.2016 - 10.2016
- Collaborated with cross-functional teams to launch new products, contributing to overall company growth.
- Improved management skills by participating in rigorous training programs and workshops.
- Analyzed performance metrics to identify areas for improvement, guiding future business strategies.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
Education
Postgraduate Degree - Logistics, Materials, and Supply Chain Management
Mohawk College
04.2023
Postgraduate Degree - Operations and Production Management
Collège LaSalle, Montréal
01.2022
Manager in Training - Hospitality and Tourism Management
HTMi Hotel and Tourism Management Institute Switzerland
01.2018
Diploma - International Hospitality and Tourism Management
HTMi Hotel and Tourism Management Institute Switzerland
01.2017
Diploma - Food and Beverages
Dimensions International College, Singapore
01.2016
Skills
- Training
- Operations Management
- Standard Operating Procedure (SOP)
- Team motivation
- Strong leadership
- Employee engagement
- Scheduling expertise
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Problem-solving abilities
- Reliability
- Excellent communication
- Organizational skills
Certification
- Understanding Logistics
- SCDF
Languages
English (Full Professional)
Native or Bilingual
German (Elementary)
Limited Working
Gujarati (Native or Bilingual)
Native or Bilingual
Hindi (Full Professional)
Native or Bilingual
Awards
Award for Excellence
Contact
- Abhishekpandya169@gmail.com
- Www.linkedin.com/in/abhishek-pandya-a8184a151 (LinkedIn)
Timeline
Overnight Lead
Walmart
06.2024 - Current
Department Manager
Walmart Canada
06.2023 - 06.2024
Produce Clerk
Nature's Emporium
04.2023 - Current
DSD Receiver
Walmart Canada
04.2023 - 06.2023
Produce Associate
Walmart Canada
12.2022 - 04.2023
Dairy frozen Associate
Walmart Canada
09.2022 - 12.2022
Cap3 Associate
Walmart
11.2021 - 06.2022
Career Centre Manager in Training
HTMi Switzerland Dubai
01.2020 - 05.2020
Operations Management Trainee
HTMi Hotel and Tourism Management Institute Switzerland
01.2019 - 12.2019
Management Trainee
Raffles Marina
04.2016 - 10.2016
Manager in Training - Hospitality and Tourism Management
HTMi Hotel and Tourism Management Institute Switzerland
Diploma - International Hospitality and Tourism Management
HTMi Hotel and Tourism Management Institute Switzerland
Diploma - Food and Beverages
Dimensions International College, Singapore
Postgraduate Degree - Logistics, Materials, and Supply Chain Management
Mohawk College
Postgraduate Degree - Operations and Production Management
Collège LaSalle, Montréal
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