Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hi, I’m

Abhishek Mahindru

Etobicoke,ON

Summary

Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. People-oriented Team Leader who successfully monitors performance, delegates work, and motivates members. Versed in managing daily direction and team communication.

Overview

4
years of professional experience
1
Certification

Work History

A&W Restaurant
Glace Bay, NS

Team Leader
07.2022 - Current

Job overview

  • Fostered positive employee relationships through communication, training, and development coaching.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Facilitated communication between cross-functional teams within the organization.
  • Improved customer service wait times to mitigate complaints.
  • Provided top-quality control and eliminated downtime to maximize revenue.

The Park View
Mandi, Himachal Pradesh, India

Project Manager
08.2021 - 04.2022

Job overview

  • Designed, implemented, and managed change deliverables
    that led to a smooth transition to the hotel's new operating
    model and management which lead to a 50% revenue
    growth in 12 months.
  • Made changes to project scope and cost and implemented the most effective change management processes to keep the project up-to-date.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.

7InkBrews.Inc
Mumbai, Maharashtra, India India

Senior Sales Executive
02.2021 - 07.2021

Job overview

  • Networked with potential customers, making cold, and warm calls setting up appointments, and showcasing offerings.
  • Engaged with prospective clients to grow the pipeline and schedule sales presentations.
  • Researched prospective businesses' market position, potential opportunities, and needs to build impactful proposals.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

The Gourmet Kitchen
Mandi, Himachal Pradesh, India

Startup Founder
06.2020 - 12.2020

Job overview

  • Examined and conducted market analysis to discover the target market and demographic audience.
  • Analyzed industry trends to assess the current competitive landscape and identify new opportunities.
  • Implemented operational procedures to maximize efficiency while minimizing costs.
  • Established standards for quality control, customer service, health and safety regulations.
  • Managed food preparation, guest interaction, quality control and customer relations.

Education

Cape Breton University
Sydney, NS

Post-Baccaleurate Diploma from Business Management
04-2024

University Overview

University of Huddersfield
Huddersfield

Bachelor of Arts from Hotel Management
01-2020

University Overview

St. Stephen's School
New Chandigarh, India

High School Diploma
01-2016

University Overview

Skills

  • Teamwork and Collaboration
  • People Management
  • Problem-Solving
  • Leadership
  • Cost Control
  • Risk Management
  • Budget Control
  • Client Rapport

Certification

  • Canadian Securities Course (CSC)
  • Covid 19- General Canadian
    Workplace Safety

Languages

English
Native/ Bilingual
Hindi
Native/ Bilingual

Timeline

Team Leader
A&W Restaurant
07.2022 - Current
Project Manager
The Park View
08.2021 - 04.2022
Senior Sales Executive
7InkBrews.Inc
02.2021 - 07.2021
Startup Founder
The Gourmet Kitchen
06.2020 - 12.2020
Cape Breton University
Post-Baccaleurate Diploma from Business Management
University of Huddersfield
Bachelor of Arts from Hotel Management
St. Stephen's School
High School Diploma

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Abhishek Mahindru