Abhishek Kumar

Salesforce Architect and Lead Consultant with over 12 years of experience in designing and implementing enterprise-scale Salesforce solutions across various industries including B2B Commerce and telecommunications. Expertise in end-to-end project delivery and system integration, with a proven track record of leading global teams to drive scalable cloud solutions. Strong analytical skills utilized to manage large-scale projects, consistently delivering results on time and under budget. Demonstrated ability to enhance operational efficiency and profitability through effective decision-making and process improvement strategies.

• Salesforce Certified Administrator
• Salesforce Platform Developer I
• Salesforce Sales Cloud Consultant
• Salesforce Certified AI Associate
• Salesforce Certified Data Cloud Consultant
• Salesforce Certified B2C Developer
• Infosys INSTA Award
• Infosys Global Agile Developer Certification

Title: Lead Consultant | Salesforce Architect (B2B, Integration, ERP)

English

• W.L. Gore & Associates, Inc. (Infosys), Lead Consultant, 11/01/20, Present, B2B Commerce support, system integration, and process enhancements., Managed migration strategies, stakeholder communication plans, and knowledge-sharing repositories., Migrated legacy CloudCraze system to LWC platform in Experience Cloud by building core functionalities like Catalog, Checkout and Order Submission logic., Integrated the B2B Commerce and Payment Gateway using SnapPay payment Gateway.
• Telstra (Infosys), Consultant, 02/01/20, 11/01/20, Modernized operations with LWCs, Vlocity, and API-based solutions., Delivered Agile solutioning and integration architectures.
• Johnson Controls (Infosys), Consultant, 11/01/18, 01/01/20, Greenfield Community Cloud + CloudCraze implementation., Built multi-region org integrations using Heroku middleware.

B2B Commerce, ERP, Health Insurance, Telecommunications, Manufacturing, Sales Cloud, Service Cloud, Community Cloud, B2B Commerce (CloudCraze), Apex, Lightning Components, LWC, Visualforce, JavaScript, HTML, jQuery, REST, SOAP APIs, Heroku, Heroku Connect, Postman, SOQL, SOSL, PostgreSQL, Data Loader, Data Migration, Git, BitBucket, VS Code, Bamboo, Copado, Agile, Scrum, Waterfall, Infosys IPM+, Windows 8, Windows 10

• Awarded Infosys Insta Award in 2021 2022 , 2024 & ECAS Consultant of Quarter 2022 for exceptional performance in delivering critical projects on time, selected from a pool of 5000+ developers.