Abhishek Kumar
Brampton,ON
Summary
Highly motivated and professional Executive with over 2 years of experience . Personable and
energetic with a clean driving record and solid work history operating trucks and trailors. Dependable
and committed to getting job done quickly effectively and safely. Over 2 years of experience in moving
containers from terminal to terminal. Highly trained in operating container work and refer trailors
and refer containers.Dynamic and dedicated professional with extensive experience as a Taxi Driver at Uber, excelling in customer service and conflict resolution. Proven ability to enhance passenger satisfaction through effective communication and meticulous vehicle maintenance. Skilled in time management and safety regulations, consistently achieving on-time arrivals and fostering strong client relationships.
Overview
9
9
years of professional experience
Work History
Taxi Driver
Uber
03.2024 - Current
- Drove safely and obeyed traffic laws to avoid accidents and injuries.
- Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
- Navigated difficult driving conditions safely, prioritizing passenger well-being at all times.
- Picked up and transported passengers to destinations by following fast and safe routes to provide good customer service.
- Arrived on time to customer appointments.
- Increased customer loyalty with excellent communication skills and a professional demeanor.
- Ensured timely arrivals for clients by utilizing GPS technology and knowledge of local traffic patterns.
- Maintained a clean, comfortable vehicle to enhance the overall passenger experience.
- Assisted elderly or disabled passengers with entering or exiting the vehicle when necessary while displaying empathy.
Truck Driver
Hamilton Container Terminal
03.2021 - 03.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
Cellular Telephone Technician
Syncreon
Vaughan, ON
10.2019 - 02.2021
- Collaborated with team members to complete large-scale installation projects within tight deadlines.
- Exceeded company performance metrics through consistent delivery of high-quality services within established timelines.
- Assisted clients in transitioning to new telecommunications technology, ensuring smooth integration with existing systems.
- Maximized system efficiency by identifying areas for improvement during routine maintenance checks.
- Supported colleagues in resolving complex issues, drawing on extensive experience as a Telephone Technician.
- Collaborated closely with other technicians during major projects, leveraging collective expertise for successful outcomes.
- Enhanced team productivity by sharing technical knowledge and providing guidance to junior technicians during on-the-job training.
- Contributed to a safe working environment by adhering to strict safety protocols while performing tasks involving electrical components or heights.
- Enhanced system reliability by performing routine maintenance on telephone equipment and infrastructure.
- Established strong relationships with customers through clear communication and a commitment to resolving any concerns they may have about their telephone systems.
- Ensured optimal performance of telephone systems by conducting regular testing and troubleshooting procedures.
- Reduced downtime for clients by efficiently diagnosing and repairing faults in telephone systems
Technician
Bsnl
03.2016 - 2017
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Education
Mobile Solution Development - Computer Engineering
Conestoga College Institute of Technology And Advanced Learning
Kitchener, None05.2018
Bachelor Of Engineering - Computer Engineering
Chandigarh Engineering College
Chandigarh08.2016
Skills
- Patience and tolerance
- Safety regulations
- Cleaning and sanitation
- Accurate money handling
- Passenger assistance
- Schedule management
- Maintenance
- Conflict resolution skill
- Dispatcher communication
- Problem-solving
- Schedule coordination
- Security
- Mobility assistance support
- Passenger transport
- Maintenance services
- Mechanical systems expertise
- Time management
- Valid Driver's license
- Customer service
- Decision-making
- Documentation and reporting
- Attention to detail
- Analytical thinking
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Customer satisfaction
- Organizational skills
- Team collaboration
- Effective communication
- Adaptability and flexibility
- Relationship building
- Team building
- Task prioritization
- Professionalism
- Interpersonal communication
- Record keeping
Languages
English
Professional Working
Timeline
Taxi Driver
Uber
03.2024 - Current
Truck Driver
Hamilton Container Terminal
03.2021 - 03.2024
Cellular Telephone Technician
Syncreon
10.2019 - 02.2021
Technician
Bsnl
03.2016 - 2017
Mobile Solution Development - Computer Engineering
Conestoga College Institute of Technology And Advanced Learning
Bachelor Of Engineering - Computer Engineering
Chandigarh Engineering College