Abhishek Kapoor
Delta,BC
Summary
Accomplished sales leader and experienced driver promotes a superior record of completing the expectations and cultivating new revenue-building partnerships. Making good relation teams to meet and exceed established targets. Proactive changemaker with 8 years of related experience. Learned so much from Amazon job
Overview
11
11
years of professional experience
1
1
Certification
Work History
Delivery Associate
Amazon (Quickly Delivery Canada Inc.)
Pitt Meadows, BC
06.2024 - 05.2025
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
- Demonstrated excellent problem-solving skills when faced with challenging circumstances without compromising the quality of work or customer satisfaction.
- Contributed to a positive work environment by supporting colleagues and fostering teamwork in meeting company objectives.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Completed on-time deliveries by choosing best and most efficient routes.
Food server and Delivery driver (Class 5 Commercial license holder)
Copper Queen Indian Cuisine
Coquitlam, B.C.
05.2023 - 05.2024
- Offering a warm welcome to customers and directing them to their perspective seating areas
- Accurately relaying customer’s orders and specific requests to the kitchen staff
- Accommodating families by providing booster seats, children’s menu and highchairs
- Ensuring customers are receiving the correct orders before delivering meals to the table and to their home as well.
- Presenting guests with their bills and processing payments
- Class 5 holder driver license (BC) Commercial driver license for food delivery and more
- Delivered up to 50 food deliveries orders per shift and provided consistency strong customer service from order to deliver.
- (778-650-0001)
Sales Manager
Radiant Industries (India)
Chandigarh, Punjab, India
04.2021 - 03.2023
- Coordinated with cross-functional teams to ensure timely delivery and high-quality service to clients for electronic appliances.
- Provided product training and coaching to sales representatives, resulting in a rapid increase in the company’s sales performance.
- Developed and executed sales strategies increasing overall revenue.
- Monitored competitor activity and adjusted sales strategies, resulting in improved market positioning for the Company’s electronic items.
- Utilized customer feedback to continuously improve the sales process and enhance the customer experience.
- Provided quick and effective after-sales services and continuous interaction with existing customers to get their valuable feedback.
- Extended face-to-face interactions with the potent customers and dealers on behalf of the Company to expand the networks thus improving the B2B and B2C channels.
Sole Proprietor
Nav Bharat Trading Corp.
Jalandhar, Punjab, India
04.2018 - 03.2021
- Adapted business operations for changing demands based on knowledge of industry and market trends.
- Maintained high customer satisfaction ratings with a well-trained, empowered team taught to go above and beyond with service.
- Cultivated strong customer, vendor, and staff relationships by promptly resolving key issues.
Co-Proprietor
Nav Bharat Sanitation
Jalandhar, Punjab, India
01.2014 - 03.2018
- Oversaw day-to-day activities to facilitate business operations.
- Supported business development with marketing strategy and industry networking. Tracked trends and adapted to changing business conditions and market demands.
- Contacted existing and prospective clients to increase new and repeat business.
- Led day-to-day operations across key areas of business.
- Oversaw company cash flow and financial aspects of business.
- Identified operational issues and introduced solutions to maximize efficiency.
- Met with clients to understand their needs, interests, and motivations.
- Planned layouts for optimum workflows and business results.
- Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Education
Bachelor Of Commerce - Commerce
Dav College
Jalandhar04.2012
High School Degree - Commerce
Dayanand Model Senior Secondary High School
Punjab01.2009
Higher Secondary - undefined
Dayanand Model Senior Secondary High School
Punjab01.2007
Skills
- Sales team training
- Client relationship management
- Profit optimization
- Customer relations
- Sales coordination
- Task prioritization
- Attention to detail
- Clean driving record
- Loading and unloading
- Vehicle inspection
- Safety management
- Route planning
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
Serving it right
Timeline
Delivery Associate
Amazon (Quickly Delivery Canada Inc.)
06.2024 - 05.2025
Food server and Delivery driver (Class 5 Commercial license holder)
Copper Queen Indian Cuisine
05.2023 - 05.2024
Sales Manager
Radiant Industries (India)
04.2021 - 03.2023
Sole Proprietor
Nav Bharat Trading Corp.
04.2018 - 03.2021
Co-Proprietor
Nav Bharat Sanitation
01.2014 - 03.2018
Higher Secondary - undefined
Dayanand Model Senior Secondary High School
Bachelor Of Commerce - Commerce
Dav College
High School Degree - Commerce
Dayanand Model Senior Secondary High School