Abhishek Kapoor
Toronto
Summary
Positive and reliable individual with knack for efficiently handling tasks and strong work ethic. Understands warehouse operations and techniques, including inventory management and equipment operation. Committed to maintaining safe and organized workspace to ensure seamless workflow and productivity.
Overview
5
5
years of professional experience
Work History
Security Guard
GardaWorld
06.2023 - Current
- Secure premises and personnel by patrolling property
- Monitoring surveillance equipment and access points
- Investigates security breaches and reported incidents
- Completes reports by recording observations, informations and occurrences
- Maintains the organization's stability and reputation by complying legal requirements
Warehouse Worker
DHL Supply Chain
12.2021 - 06.2023
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
Customer Service Representative
Amco Gas
05.2020 - 06.2021
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Assessed customer needs and upsold products and services to maximize sales by 30%
- Demonstrated world class customer service by getting a '100% mystery shopper score
- Generated daily sales report and conducted audit on weekly basis
Education
Post Graduate Certificate - Mobile App Design & Dev
Lambton College Of Applied Arts And Technology
North York, ON05.2021
Bachelor of Technology - Electronics & Communications
ACET
04.2018
Skills
- Judgemental and decision making
- Retail sales
- Customer service
- Problem-solving abilities
- Multitasking
- Customer relations
- Quality control
- Security camera monitoring
Timeline
Security Guard
GardaWorld
06.2023 - Current
Warehouse Worker
DHL Supply Chain
12.2021 - 06.2023
Customer Service Representative
Amco Gas
05.2020 - 06.2021
Bachelor of Technology - Electronics & Communications
ACET
Post Graduate Certificate - Mobile App Design & Dev
Lambton College Of Applied Arts And Technology
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