Abhishek Gautam
Niagara Falls
Summary
Dynamic professional with extensive experience in ramp service and driving instruction. Skilled in safety procedures, cargo handling, and team training. Aiming to leverage expertise to enhance operational efficiency and customer satisfaction in the aviation industry.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Ramp Service Agent
American Airlines
09.2021 - Current
- Loaded and unloaded cargo from aircraft, ensuring adherence to safety protocols.
- Operated ground support equipment to facilitate efficient aircraft turnaround times.
- Conducted routine inspections of baggage handling systems, identifying areas for maintenance.
- Collaborated with team members to streamline loading processes, enhancing operational efficiency.
- Trained new employees on safety procedures and equipment operation for consistent performance.
- Monitored weather conditions and communicated updates to ensure safe ramp operations.
Driving Instructor
Self Employed Services
01.2017 - Current
- Instructed students on safe driving practices and road regulations.
- Developed personalized lesson plans to cater to diverse learning styles.
- Assessed student progress and provided constructive feedback for improvement.
- Ensured compliance with local traffic laws and safety standards during lessons.
- Enhanced driving skills through real-world simulations and hands-on training techniques.
- Implemented innovative instructional strategies to improve overall student engagement and success rates.
- Evaluated student performance and documented progress and goals.
- Scheduled appointments with students for driving lessons.
- Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
- Conducted regular evaluations of student performance to identify areas needing further attention or adjustment in teaching approach.
Coach Bus Driver
National Express Transport
03.2004 - 02.2016
- Operated assigned coach buses, ensuring safe and timely transportation for passengers.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Assisted passengers with luggage and provided exceptional customer service during trips.
- Monitored traffic conditions, adapting routes to minimize delays and enhance efficiency.
- Collaborated with dispatch to coordinate schedules and resolve operational issues promptly.
- Mentored new drivers on company policies, safety protocols, and best driving practices.
- Implemented improvements in route planning, enhancing overall service delivery and reliability.
- Assisted passengers with special needs, ensuring their comfort and ease of access during boarding, travel, and disembarking the coach.
- Improved safety standards by conducting thorough pre-trip inspections and identifying potential hazards before departure.
- Maintained excellent driving record with zero accidents or violations, demonstrating consistent commitment to safe transportation practices.
Education
Driving Instructor Course - Driving Instructor Course
Humber College
Toronto11-2016
MBA - Marketing Management And Research
London School of Commerce
United Kingdom03-2006
Skills
- Ramp service
- Aircraft marshalling
- Loading and unloading
- Marshaling aircraft
- Pushback and towing
- Safety procedures
- Aviation and transportation
- Security regulations
- Fueling operations
Languages
English
Full Professional
Hindi
Full Professional
Certification
License:
Valid AC Z license
Zero demerit points
Clean CVOP and driver.'s Abstract
Previous bus/coach/school bus driving experience
Timeline
Ramp Service Agent
American Airlines
09.2021 - Current
Driving Instructor
Self Employed Services
01.2017 - Current
Coach Bus Driver
National Express Transport
03.2004 - 02.2016
Driving Instructor Course - Driving Instructor Course
Humber College
MBA - Marketing Management And Research
London School of Commerce