Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
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Abhishek Dhir

Hamilton,ON

Summary

Certified Mobile Device Repair Technician with expertise in Apple, Samsung, Google, and WISE standards. Skilled in advanced phone and tablet repairs, mobile plan sales, and retail operations. Strong background in customer service, inventory management, and commerce, delivering reliable support, and building lasting client relationships.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mobile Phone Technician

Mobile Klinik (Telus)
Hamilton, Ontario
07.2023 - Current
  • Perform advanced diagnostics and repairs on mobile phones and tablets, including Apple, Samsung, and Google devices.
  • Certified Technician with Apple, Samsung, Google, and WISE (Wireless Industry Service Excellence).
  • Skilled in screen replacements, battery swaps, water damage repair, software troubleshooting, and motherboard-level repairs.
  • Sell and activate mobile plans for TELUS and Koodo, assisting customers in selecting suitable data, talk, and device plans.
  • Retail sales of mobile phones, tablets, and a wide range of accessories, ensuring exceptional customer service and support.
  • Maintain accurate service records, manage inventory, and stay updated with the latest technologies and carrier offerings.
  • Trusted by customers for quality repairs and honest advice, contributing to strong repeat business and referrals.

Education

Bachelor of Commerce - Business Accountancy

Guru Nanak Dev University
Nakodar India
01-2019

Some College (No Degree) - General Business

Cambrian College of Applied Arts And Technology
Greater Sudbury, None

Skills

  • Strong Communication Skills
  • Problem Solving
  • Time Management
  • Attention to Detail
  • Customer Service
  • Teamwork and Collaboration
  • Adaptability
  • Organization
  • Multitasking
  • Basic Computer Skills
  • Fast Learner
  • Professionalism

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Certification

  • Wise

Affiliations

Enjoy exploring story-driven games, watching films across genres, and reading books to expand creativity and critical thinking.

Timeline

Mobile Phone Technician

Mobile Klinik (Telus)
07.2023 - Current

Bachelor of Commerce - Business Accountancy

Guru Nanak Dev University

Some College (No Degree) - General Business

Cambrian College of Applied Arts And Technology

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Abhishek Dhir