Abhishek Ahlawat

Vancouver,BC

Summary

Committed to delivering unparalleled service and ensuring utmost customer satisfaction. Excel in utilizing best practices in customer service and efficiently addressing customer needs through a range of solutions. Strong commitment to providing exceptional support, adept at resolving issues and fostering positive relationships with customers.

Overview

years of professional experience

Work History

Customer Service Representative

Vodafone

11.2020 - 10.2023

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.

Education

MBA - Business Administration

University Canada West

Vancouver, BC

07-2026

BBA - Business Administration

Guru Gobind Singh Indraprastha University

New Delhi, INDIA

09.2019

Skills

Leadership
Problem solving
Management

Communication
Critical Thinking
Active Listening

Languages

English

Full Professional

Hindi

Full Professional

HOBBIES

Swimming

Reading

Timeline