Abhishek Abhishek
Barrie
Summary
Dynamic Shift Manager with a proven track record at McDonald's, excelling in decision-making and team leadership. Expert in staff training and operations management, .
Seeking to transition into new field, utilizing skills developed in high-demand, customer-focused environment. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager/Team Leader
McDonald's
08.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours, and inventory movements.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Managed staff hiring, training and supervision.
- Collaborated with other leaders and executives to direct workflow and support operations.
Loss Prevention Officer
Xtreme Security
06.2024 - 01.2025
- Completed incident reports and activity logs for accurate, current records.
- Conducted daily store walk-throughs to identify potential security risks.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Coordinated with local law enforcement agencies to strengthen community partnerships and deter criminal activity within the store premises.
Education
High School Diploma -
Modern Senior Secondary School
Patiala03-2021
Skills
- Decision-making
- Mentoring and coaching
- Staff training and onboarding
- Documentation and reporting
- Hiring and recruiting
- Operations management
Languages
English
Full Professional
Certification
First Aid (CPR)
Smart Serve
Food Handler
G- License
Security Guard
Timeline
Loss Prevention Officer
Xtreme Security
06.2024 - 01.2025
Shift Manager/Team Leader
McDonald's
08.2023 - Current
High School Diploma -
Modern Senior Secondary School
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