Summary
Overview
Work History
Education
Skills
Software
Languages
Certification
Timeline
Generic
ABHIRAM SAJEEV

ABHIRAM SAJEEV

Vancouver,BC

Summary

Result-driven Sales and Marketing Manager with a strong background in staff management, and the execution of successful marketing campaigns and IT technical support. Proven leader with a track record of consistently exceeding revenue goals through innovative strategies and effective negotiation abilities. Skilled project manager known for tackling challenges with determination and sound decision-making.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales and Marketing Manager

Rams Ac Systems ( Voltas Brand Shop)
Trivandrum, India
08.2022 - 08.2023
  • Managed sales promotions and marketing strategies on major social media sites.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Analyzed sales and marketing data for improved strategies.
  • Performed competitive analyses and adjusted sales and marketing strategies accordingly.
  • Led crisis management team and provided quick turnaround solutions.
  • Evaluated costs against expected market price points and set structures to achieve profit targets.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented, executed and strategically expanded business channel partnerships and program initiatives.

Technical Support Representative

Sutherland Global
Ernakulam, India
01.2022 - 07.2022
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Managed high levels of call flow and responded to IT technical support needs.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Documented support interactions for future reference.
  • Researched product and issue resolution tactics to address customer concerns.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Education

Bachelor of Technology - Bioinformatics

Karunya Institute of Technology And Sciences
09-2021

Skills

  • P>Performance tracking and evaluations
  • P>Sales presentations
  • P>Complaint resolution
  • P>Technical Support
  • P>Documentation and reporting

Software

Adobe Analytics

Microsoft Excel

PowerPoint

Word

Languages

  • English
  • Hindi
  • Malayalam

Certification

  • Sales Essentials Certificate
  • Effective Business Communication

Timeline

Sales and Marketing Manager

Rams Ac Systems ( Voltas Brand Shop)
08.2022 - 08.2023

Technical Support Representative

Sutherland Global
01.2022 - 07.2022

Bachelor of Technology - Bioinformatics

Karunya Institute of Technology And Sciences

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ABHIRAM SAJEEV