Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Abhiraj Panicker

Halifax,Nova Scotia

Summary

Adaptable front desk receptionist with experience in various industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office reception and administration, including handling multi-line phone systems, managing schedules and maintaining reception and waiting areas. Hands-on skills in using applications such as MS Office and G-suite to facilitate daily office operations.

Overview

4
4
years of professional experience

Work History

Food Safety Supervisor

Aramark
02.2024 - Current

• Produce and maintain work schedules and may prepare production packets (Production sheets and recipes).
• Direct daily activities.
• Maintains food production that ensures the safety and quality of food according to policies, procedures, and department requirements.
• Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
• Maintain a safe and hazard-free working environment.
• Train/mentor other food service workers.
• Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
• Proficiency in multi-tasking.
• Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
• Must fill in for absent employees at location, as necessary.
• Maintain knowledge of daily catering events and confirm they are prepared and delivered on time.
• Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc).
• May perform cashier duties as the need arises.

Receptionist

Shah's Clinic
04.2021 - 02.2023
  • Helped patients complete necessary medical forms and documentation.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Maintained current and accurate medical records for patients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Invoiced patients accurately in line with charging guidelines.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.

Front Desk Receptionist

Dollar Dreams Immigration Consultants
08.2020 - 03.2021
  • Answered high volume of phone calls, booked appointments, and greeted clients.
  • Collaborated with outside counsel to interpret and apply technical immigration policies and procedures.
  • Illustrated green card/ permanent residence and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
  • Explained visa rules and regulations to comply with Department of Labor and Department of State standards.
  • Identified potential issues and concerns and proactively escalated to the manager to reduce barriers.
  • Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
  • Managed refugee and asylee education projects by fundraising and developing program opportunities.

Education

Post Graduate Diploma - Event Management, Canada

St. Clair College of Applied Arts And Technology
Windsor, ON
01.2024

BBA - Tourism And Hotel Management

Dr. Baba Saheb Ambedkar University
Ahmedabad, India
01.2020

Skills

  • Customer service
  • Office administration
  • Schedule management
  • Inventory and supply management
  • Multi-tasking
  • Sorting and Labeling
  • Tech-Savvy
  • Verbal and Written Communication

Timeline

Food Safety Supervisor

Aramark
02.2024 - Current

Receptionist

Shah's Clinic
04.2021 - 02.2023

Front Desk Receptionist

Dollar Dreams Immigration Consultants
08.2020 - 03.2021

Post Graduate Diploma - Event Management, Canada

St. Clair College of Applied Arts And Technology

BBA - Tourism And Hotel Management

Dr. Baba Saheb Ambedkar University
Abhiraj Panicker