Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Abhiraj Kahlon

Surrey,Canada

Summary

Talented and high-energy associate consistently meets critical business needs with organized, transparent and skilled approach. Knowledgeable about product operations, fulfill industry best practices and customer needs. Effectively coordinates teams, resources and paperwork to quickly accomplish challenging goals.

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

Shoppers Drug Mart
02.2024 - 08.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Met customer service goals and exceeded customer expectations.
  • Resolved customer complaints and maintained clean and tidy checkout area.

Supervisor of Operations

Indian Oil Inc.(Gas Station)
01.2023 - 02.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma - Medical

Panorama Ridge Secondary School
Surrey, BC
06.2023

Skills

  • Sales
  • Records Management
  • Item Ticketing and Pricing
  • Building Customer Loyalty
  • Register Opening and Closing
  • Positive Customer Engagement
  • Merchandise Receiving and Handling
  • Returns and Exchanges
  • Technical Communication
  • Patience and composure
  • Cash handling expertise
  • Customer inquiries
  • Refund handling
  • Data entry proficiency
  • Strong numeracy
  • Financial shortage analysis
  • Point of sale system
  • Telephone management

Languages

English
Full Professional

Certification

  • Responsible Alcohol Seller Training (RAST) - Various State Agencies or Approved Providers.

Timeline

Customer Service Cashier

Shoppers Drug Mart
02.2024 - 08.2024

Supervisor of Operations

Indian Oil Inc.(Gas Station)
01.2023 - 02.2024

High School Diploma - Medical

Panorama Ridge Secondary School

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Abhiraj Kahlon