Abhinoor Kaur
Summary
Trustworthy and dedicated employee at 'The Golden Spoon' with almost 3 years of experience serving customers and operating register. Talented at correctly taking order information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Also, experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier/ Server/ Bartender
The Golden Spoon
09.2022 - Current
- Processed customer transactions efficiently, ensuring accuracy in cash handling and register operations.
- Assisted customers with product inquiries, providing knowledgeable recommendations to enhance shopping experience.
- Maintained cleanliness and organization of work area, contributing to a welcoming store environment.
- Collaborated with team members to improve checkout procedures, reducing wait times for customers.
- Resolved customer complaints promptly, enhancing satisfaction and loyalty through effective communication skills.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
- Served food and beverages promptly with focused attention to customer needs.
Receptionist
World Settlement Consultancy
10.2021 - 05.2022
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Coordinated communication between clients and consultants, enhancing information flow and service delivery.
- Implemented efficient filing systems for client documentation, improving retrieval speed and accuracy.
- Trained new staff on reception protocols and software usage, fostering a collaborative work environment.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
Education
Diploma - Business Administration
Norquest College
Edmonton, AB04-2024
Skills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Team collaboration
- Written and verbal communication
- Order taking
- Conflict resolution
- POS system operations
- Liquor regulations and compliance[
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Elementary
Certification
AGLC License
Driving License (Class 5)
Security guard Licence
Timeline
Cashier/ Server/ Bartender
The Golden Spoon
09.2022 - Current
Receptionist
World Settlement Consultancy
10.2021 - 05.2022
Diploma - Business Administration
Norquest College
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