ABHINAV Walia
Calgary,AB
Summary
Dynamic healthcare leader with over a decade of progressive experience in clinical project management and team leadership across diverse healthcare settings. Adept at fostering a culture of quality improvement, optimizing client and customer service, and consistently exceeding performance goals. Exceptional communicator with proven skills in building positive relationships, strategic planning, and program management. Certified in LEADS & PROCI, holding a Master of Business degree specializing in Global Health & Leadership.
Overview
9
9
years of professional experience
Work History
Manager
Alberta Health Services
Calgary, AB
03.2019 - Current
- Overseeing care for ~5000 Integrated Home Care clients while promoting their independence in the community
- Strategically led a multidisciplinary team, fostering a culture centred on high-quality patient care and continuous quality improvement
- Development of the team’s Strategy and Business Plan to ensure coordinated, equitable access and team-based care to achieve quality care delivery for clients
- Providing Leadership with comprehensive performance indicators covering client outcomes, program effectiveness, and provider performance
- Operating effectively within a unionized environment, maintaining the highest AHS standards throughout our team’s operations.
Senior Project Manager
Alberta Health Services
Calgary, AB
03.2017 - 03.2019
- Directed Home Care forecasting activities and set program & and project performance goals and objectives accordingly
- Responsible for the implementation of local and provincial initiatives throughout the IHC program
- Oversaw and analyzed current program processes and suggested actionable improvements
- Defined and monitored metrics and procedures to improve program results.
Project Consultant
Alberta Health Services
Medicine Hat, AB
10.2016 - 03.2017
- Managed and facilitated the implementation of assigned healthcare projects & initiatives at the site or program level
- Led practice, trends, and benchmarks for assigned initiatives and brought these to the attention of applicable operational leaders at the local, site, program, or provincial levels
- Acted as the facilitator and SME (subject matter expert) regarding the body of knowledge and the application of appropriate methodologies, handling healthcare assignments and related issues of increased complexity.
Clinical Pharmacist
Shoppers Drug Mart
Calgary, AB
04.2016 - Current
- Manage clinical pharmacy issues with precision and strict compliance with applicable regulations
- Develop and maintain strong relationships with healthcare professionals to collaboratively resolve problems related to prescribed pharmacologic treatment plans
- Oversee medication therapy management, including medication reconciliation, patient counselling, and adherence support
- Collaborate with healthcare teams to optimize patient outcomes through personalized pharmaceutical care
- Stay current on pharmaceutical advancements, guidelines, and industry best practices to enhance patient care.
Project Coordinator
UPS SCS (Pharmaceutical Division)
Calgary, AB
10.2014 - 10.2016
- Created and sustained good working relationships with internal and external partners
- Developed presentations for management, covering progress, issues, modifications, and achievements
- Developed strong relationships with upper management to gain support for current and future projects.
Education
MBA - Global Health & Leadership
University of Fredicton
Fredicteron, NB04.2023
Program Management - Healthcare
Mount Royal University
Calgary, AB02.2023
Leadership Certification (LEADS & PROCI Certified) -
Alberta Health Services
Calgary, AB01.2017
Clinical Pharmacist -
Alberta College of Pharmacists
Calgary, AB10.2016
Master of Pharmacy -
University of Portsmouth
Portsmouth, UK04.2012
Skills
- Excellent Communication Skills
- Business Operations & Reporting
- LEADS & PROCI Certified
- Strategic Planner
- Program Management
- Information Technology Skills
References
References available upon request.
Timeline
Manager
Alberta Health Services
03.2019 - Current
Senior Project Manager
Alberta Health Services
03.2017 - 03.2019
Project Consultant
Alberta Health Services
10.2016 - 03.2017
Clinical Pharmacist
Shoppers Drug Mart
04.2016 - Current
Project Coordinator
UPS SCS (Pharmaceutical Division)
10.2014 - 10.2016
MBA - Global Health & Leadership
University of Fredicton
Program Management - Healthcare
Mount Royal University
Leadership Certification (LEADS & PROCI Certified) -
Alberta Health Services
Clinical Pharmacist -
Alberta College of Pharmacists
Master of Pharmacy -
University of Portsmouth