Summary
Overview
Work History
Education
Skills
Additional Qualification
Timeline
Generic

Abhinav Sofat

Halifax

Summary

Personable and organized, with knack for cultivating positive store environment. Understands importance of inventory management and customer service, demonstrating skills in team coordination and problem-solving. Committed to driving store success and enhancing customer satisfaction.

Overview

2020
2020
years of professional experience

Work History

Store Supervisor

Pizza Hut
  • Supervise and co-ordinate activities with staff members
  • Maintaining the record of stock, repairs and sales
  • Performing the food orders from the warehouse twice a week
  • Establishing of the work schedule

Line Cook

Alexandra Pizza
  • Set up stocking with all necessary supplies
  • Prepare food for services
  • Answer, and deals with customer support and complaints
  • Stock inventory and clean up the station
  • Maintain positive and professional approach with customers and co workers

Dairy Queen
  • Good at customer handling
  • Experience for 5 months
  • Able to work at hard paced situations
  • Resolve Customer Complaints

Sales Representative

Canadian Tire
01.2018 - 09.2019
  • Experience for more than 2 years
  • Good at Customer Service
  • Good at handling different Situation
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Exceeded sales targets through effective planning and goal setting.

Managing Fulfillment Duties and E-com operations

Walmart South Keys
11.2019 - 02.2020
  • Managing the inventory through a very sophisticated database management system that is widely accepted and used in warehouse
  • Helped customers find specific products and offered advice
  • Maintained High productivity
  • Worked on online orders (Digital Marketing)
  • Provided excellent customer service by creating a welcoming atmosphere
  • Mentored newly hired employee on warehouse safety procedures and demonstrated proper operation of tools
  • 1 year experience as customer service representative
  • Resolve customer complaints via phone, email, mail, or social media
  • Use telephones to reach out to customers and verify account information
  • Greet customers warmly and ascertain problem or reason for calling
  • Suggest solutions when a product malfunction
  • Take payment information and other pertinent information such as addresses and phone numbers
  • (November 2018 – October 2019) (nearly 1 year)

Education

Diploma - Electronics and Communication

Thapar University

Construction Engineering Technician

Algonquin college
Ottawa, ON
01.2020

Skills

  • Familiarity with analytical tools like an adobe, google analytical
  • Optimization of company’s performance through lead generation campaign, ads and events
  • Analyzing data and creating opportunity
  • Tracking projects progression
  • Executing comprehensive plans
  • Understanding of both B2B and B2C environments
  • Understanding company’s business models and setting goals accordingly
  • Testing in Material and using materialistic equipment’s
  • Good at Scaling of land surfaces
  • Welding Skills
  • Technical Skills and Construction Project management skills

Additional Qualification

Languages: Fluent in English. Hindi and Punjabi

Timeline

Managing Fulfillment Duties and E-com operations

Walmart South Keys
11.2019 - 02.2020

Sales Representative

Canadian Tire
01.2018 - 09.2019

Line Cook

Alexandra Pizza

Dairy Queen

Construction Engineering Technician

Algonquin college

Store Supervisor

Pizza Hut

Diploma - Electronics and Communication

Thapar University

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Abhinav Sofat