Abhinav Sharma
Edmonton,Canada
Summary
Customer-focused sales and service professional excelling in wireless retail and customer engagement. Utilizes strong communication and relationship-building skills to identify needs and deliver tailored solutions. Technical knowledge from a Computer Science Diploma enhances product recommendations and supports operational efficiency.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Sales Associate
Staples
11.2025 - 04.2026
- Assisted customers with wireless products, plans, and device setup
- Delivered tailored recommendations based on customer needs to enhance satisfaction and loyalty
- Contributed to sales targets through strong product knowledge and communication
- Guided customers in product selection with knowledgeable recommendations to meet their specific requirements
- Managed activations, upgrades, troubleshooting, and customer support to ensure seamless customer experience
- Developed expertise in wireless technology and customer service.
- Maintained store displays and organized merchandise for optimal presentation.
Sales Associate
Bell Mobility
07.2024 - 08.2025
- Exceeded sales targets through relationship-building and effective communication strategies.
- Delivered exceptional customer service, guiding clients to products that met their needs and preferences.
- Assisted customers with informed product selections and recommendations.
- Managed inventory and processed transactions in a fast-paced environment.
- Processed transactions using point-of-sale systems, streamlining checkout experience for customers.
- Maintained store displays, improving merchandise presentation and increasing customer engagement.
Demolition Worker
Naz Trans Inc. / Aman Builders
07.2022 - 08.2024
- Executed commercial demolition projects, ensuring compliance with safety standards.
- Operated hand and power tools for efficient debris removal on job sites.
- Efficiently removed debris and hazardous materials from various locations.
- Maintained a secure work environment by following established safety protocols.
- Collaborated with team members to successfully complete demolition tasks on schedule.
- Trained new workers on safe demolition practices and procedures.
- Prepared and laid out sites for upcoming projects to ensure readiness.
- Inspected tools and equipment prior to use to guarantee proper functioning.
Education
Computer Science Diploma -
University of Regina
Regina, SaskatchewanSkills
- Sales techniques
- Product recommendations
- Customer service
- Point-of-sale operations
- Cash handling accuracy
- Customer relationship management
- Workflow optimization
- Team collaboration
- Dispute mediation
- Training and mentoring
- Safety compliance
- Reading comprehension skills
Certification
- CSTS
- WHMIS
- Fall Protection
- First Aid & CPR
- Confined Space Awareness
- PPE & Hazard Recognition
Timeline
Sales Associate
Staples
11.2025 - 04.2026
Sales Associate
Bell Mobility
07.2024 - 08.2025
Demolition Worker
Naz Trans Inc. / Aman Builders
07.2022 - 08.2024
Computer Science Diploma -
University of Regina