Abhinav Kumar
Halifax,NS
Summary
Focused on maintaining smooth and orderly front desk operations. Handles high volume of visitors efficiently. Familiar with completing diverse administrative tasks and special projects.
Overview
1
1
year of professional experience
Work History
Sales Consultant
The Brick
04.2023 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Front Desk Coordinator
Kingswood Dentistry
05.2023 - 01.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Generated streamlined system of organized patient and client accounts through integrating computer and spreadsheet use.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Coordinated correspondence and scheduling between administration, employees and clients using calendaring software.
- Kept accounts in balance and ran daily reports to verify totals.
- Maintained patient records using EMR system in place.
- Logged incoming treatment letters and sent out referrals for patients.
Education
Master of Science - Healthcare Management
Cape Breton University
Sydney, NS04.2024
Bachelor of Science - Dentistry
DAV Dental College
Haryana, India01.2022
Skills
- Cash Handling
- Product and service knowledge
- Excellent Written and Verbal Communication
- Data system organization for patient consults and recall
- Cleared NDAEB level II theory exam
- Dental terminologies and treatment modalities
Languages
English
Full Professional
French
Limited Working
Timeline
Front Desk Coordinator
Kingswood Dentistry
05.2023 - 01.2024
Sales Consultant
The Brick
04.2023 - Current
Master of Science - Healthcare Management
Cape Breton University
Bachelor of Science - Dentistry
DAV Dental College
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