Mallika Gupta
Ottawa,Canada
Summary
Results-driven psychologist with a strong academic background and extensive experience in psychology support roles. Well-versed in diagnosing and addressing various psychological issues, I am dedicated to fostering trust and making life-changing recommendations. Seeking a rewarding career in the hotel industry and human resources. Dedicated supervisor possessing skills in addressing and resolving conflicts to maintain team harmony and performance. Offers two years of experience leading a talented team, and exceeding objectives. The background includes a strong history in related work.
Overview
6
6
years of professional experience
Work History
Psychometrist
Dimensions
Ottawa, Ontario
06.2025 - Current
- Collaborated with clinicians to develop individualized assessment strategies for patients.
- Assisted in training new staff on assessment protocols and procedures.
- Managed administrative tasks to support daily operations and team efficiency.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Supervisor
Brookstreet hotel
Ottawa, Canada
10.2023 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Tracked progress on projects, and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner, while ensuring customer satisfaction.
- Collaborated with other departments to coordinate workflow processes between teams.
- Complied with company policies, objectives, and communication goals.
- Responded to customer questions regarding products, prices, and availability.
- Trained new employees on company policies, job duties, and performance expectations.
- Expert with Opera Cloud, excel, word, dayforce.
Psychologist Intern
Government Civil Hospital
Kapurthala, India
04.2023 - 08.2023
- Conducted individual and group therapy sessions with clients to assess their psychological needs.
- Provided clinical supervision to psychology interns and trainees.
- Assisted in the development of treatment plans for clients, including cognitive-behavioral interventions, psychodynamic therapies, and family systems approaches.
- Developed a referral network of mental health professionals to ensure coordinated care for clients.
- Maintained client records according to HIPAA regulations and agency policy guidelines.
Senior Teaching Assistant
Turney Primary School
UK
09.2022 - 12.2022
- Provided one-on-one and group support for students with special needs.
- Assisted in the development of individual education plans to meet student's specific educational goals.
- Provided support and guidance to families of children with disabilities.
- Planned and implemented lessons appropriate for each student's individual needs.
- Monitored student progress and provided feedback to parents, teachers, and administrators.
- Provided social skills instruction to improve student success in school settings.
Senior Teaching Assistant
Cherry Garden School
UK
07.2022 - 09.2022
- Assisted faculty in creating lesson plans, evaluating student performance and providing feedback.
- Monitored student behavior during classes and offered guidance when needed.
- Provided support to students with learning difficulties by helping them understand course material and concepts.
- Monitored student progress and provided feedback to both students and teachers.
- Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
- Developed instructional materials and visual aids to supplement lesson plans.
Psychologist Intern
Richmond Borough Mind
Twickenham, UK
03.2022 - 07.2022
- Conducted individual and group therapy sessions with clients to assess their psychological needs.
- Provided clinical supervision to psychology interns and trainees.
- Assisted in the development of treatment plans for clients, including cognitive-behavioral interventions, psychodynamic therapies, and family systems approaches.
- Maintained client records according to HIPAA regulations and agency policy guidelines.
Intern
Punjab Institute Of Medical Sciences
Kapurthala, India
11.2020 - 02.2021
- Assisted in the development of psychological assessment tools, including administering and scoring tests.
- Conducted intake interviews with clients to assess their mental health needs.
- Collaborated with other professionals to develop treatment plans tailored to each client's individual needs.
- Developed informational handouts for clients on various topics related to mental health care.
- Partnered with a psychologist to initiate, facilitate, and moderate counseling group discussions.
Intern Psychologist
Mentally Retarded Ashram
Kapurthala, India
05.2020 - 06.2020
- Provided emotional and psychological support to clients in crisis situations.
- Conducted assessments of client needs, strengths and resources.
- Assisted clients in developing individualized treatment plans and goals.
- Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.
Counselor
The Bawa Lalvani School
Kapurthala, India
01.2020 - 02.2020
- Counselled various patients and undertook many initial assessments.
- Performed various activities with them to improve their coordination skills and help them bring purpose to their life.
- Conducted individual and group therapy sessions with clients to assess their psychological needs.
- Facilitated therapeutic activities designed to help clients identify goals and develop coping strategies.
- Recorded treatment procedures and prescribed medications in patient charts.
- Notified immediate families of patient conditions and various treatment options.
Education
Diploma In HRM - Human Resources Management
Algonquin College
Ottawa, ON08.2024
MSC - Clinical Psychology
Royal Holloway University Of London
United Kingdom06.2023
Diploma In Counselling - Psychology
HMV College
India08.2021
BA Honours - Psychology
MCM DAV COLLEGE FOR WOMEN
India08.2020
Class XII -
The Lawrence School Sanawar
India01.2017
Class X -
The Lawrence School Sanawar
India01.2015
Skills
- Counseling
- Presentations
- Psychological Assessment
- Patient Counseling
- Mental Health Assessment
- Critical Thinking
- Crisis Management
- Interdisciplinary Collaboration
- Rapport Building
- Office Administration
- Project Coordination
- Timesheet Processing
- Autism diagnosis
- Couple therapy
- Problem-Solving
- Microsoft Office
- Teamwork and Collaboration
- Verbal Communication
- MS Office
- Training and mentoring
- Staff Discipline
- Cognitive Behaviour Therapy
- Goal-Oriented
- Employee Motivation
References
References available upon request.
Languages
- English, Full Professional
- Hindi, Full Professional
- Punjabi, Professional
Personal Information
Willing To Relocate: 1
Timeline
Psychometrist
Dimensions
06.2025 - Current
Supervisor
Brookstreet hotel
10.2023 - Current
Psychologist Intern
Government Civil Hospital
04.2023 - 08.2023
Senior Teaching Assistant
Turney Primary School
09.2022 - 12.2022
Senior Teaching Assistant
Cherry Garden School
07.2022 - 09.2022
Psychologist Intern
Richmond Borough Mind
03.2022 - 07.2022
Intern
Punjab Institute Of Medical Sciences
11.2020 - 02.2021
Intern Psychologist
Mentally Retarded Ashram
05.2020 - 06.2020
Counselor
The Bawa Lalvani School
01.2020 - 02.2020
Diploma In HRM - Human Resources Management
Algonquin College
MSC - Clinical Psychology
Royal Holloway University Of London
Diploma In Counselling - Psychology
HMV College
BA Honours - Psychology
MCM DAV COLLEGE FOR WOMEN
Class XII -
The Lawrence School Sanawar
Class X -
The Lawrence School Sanawar
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