Summary
Overview
Work History
Education
Skills
References
Languages
Personal Information
Timeline
Generic

Mallika Gupta

Ottawa,Canada

Summary

Results-driven psychologist with a strong academic background and extensive experience in psychology support roles. Well-versed in diagnosing and addressing various psychological issues, I am dedicated to fostering trust and making life-changing recommendations. Seeking a rewarding career in the hotel industry and human resources. Dedicated supervisor possessing skills in addressing and resolving conflicts to maintain team harmony and performance. Offers two years of experience leading a talented team, and exceeding objectives. The background includes a strong history in related work.

Overview

6
6
years of professional experience

Work History

Psychometrist

Dimensions
Ottawa, Ontario
06.2025 - Current
  • Collaborated with clinicians to develop individualized assessment strategies for patients.
  • Assisted in training new staff on assessment protocols and procedures.
  • Managed administrative tasks to support daily operations and team efficiency.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Supervisor

Brookstreet hotel
Ottawa, Canada
10.2023 - Current
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Tracked progress on projects, and provided timely feedback to staff members.
  • Resolved customer complaints in a timely manner, while ensuring customer satisfaction.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Complied with company policies, objectives, and communication goals.
  • Responded to customer questions regarding products, prices, and availability.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Expert with Opera Cloud, excel, word, dayforce.

Psychologist Intern

Government Civil Hospital
Kapurthala, India
04.2023 - 08.2023
  • Conducted individual and group therapy sessions with clients to assess their psychological needs.
  • Provided clinical supervision to psychology interns and trainees.
  • Assisted in the development of treatment plans for clients, including cognitive-behavioral interventions, psychodynamic therapies, and family systems approaches.
  • Developed a referral network of mental health professionals to ensure coordinated care for clients.
  • Maintained client records according to HIPAA regulations and agency policy guidelines.

Senior Teaching Assistant

Turney Primary School
UK
09.2022 - 12.2022
  • Provided one-on-one and group support for students with special needs.
  • Assisted in the development of individual education plans to meet student's specific educational goals.
  • Provided support and guidance to families of children with disabilities.
  • Planned and implemented lessons appropriate for each student's individual needs.
  • Monitored student progress and provided feedback to parents, teachers, and administrators.
  • Provided social skills instruction to improve student success in school settings.

Senior Teaching Assistant

Cherry Garden School
UK
07.2022 - 09.2022
  • Assisted faculty in creating lesson plans, evaluating student performance and providing feedback.
  • Monitored student behavior during classes and offered guidance when needed.
  • Provided support to students with learning difficulties by helping them understand course material and concepts.
  • Monitored student progress and provided feedback to both students and teachers.
  • Assisted in planning and implementing lesson plans in accordance with state curriculum standards.
  • Developed instructional materials and visual aids to supplement lesson plans.

Psychologist Intern

Richmond Borough Mind
Twickenham, UK
03.2022 - 07.2022
  • Conducted individual and group therapy sessions with clients to assess their psychological needs.
  • Provided clinical supervision to psychology interns and trainees.
  • Assisted in the development of treatment plans for clients, including cognitive-behavioral interventions, psychodynamic therapies, and family systems approaches.
  • Maintained client records according to HIPAA regulations and agency policy guidelines.

Intern

Punjab Institute Of Medical Sciences
Kapurthala, India
11.2020 - 02.2021
  • Assisted in the development of psychological assessment tools, including administering and scoring tests.
  • Conducted intake interviews with clients to assess their mental health needs.
  • Collaborated with other professionals to develop treatment plans tailored to each client's individual needs.
  • Developed informational handouts for clients on various topics related to mental health care.
  • Partnered with a psychologist to initiate, facilitate, and moderate counseling group discussions.

Intern Psychologist

Mentally Retarded Ashram
Kapurthala, India
05.2020 - 06.2020
  • Provided emotional and psychological support to clients in crisis situations.
  • Conducted assessments of client needs, strengths and resources.
  • Assisted clients in developing individualized treatment plans and goals.
  • Facilitated group therapy sessions on topics such as anger management, coping skills, self-esteem.

Counselor

The Bawa Lalvani School
Kapurthala, India
01.2020 - 02.2020
  • Counselled various patients and undertook many initial assessments.
  • Performed various activities with them to improve their coordination skills and help them bring purpose to their life.
  • Conducted individual and group therapy sessions with clients to assess their psychological needs.
  • Facilitated therapeutic activities designed to help clients identify goals and develop coping strategies.
  • Recorded treatment procedures and prescribed medications in patient charts.
  • Notified immediate families of patient conditions and various treatment options.

Education

Diploma In HRM - Human Resources Management

Algonquin College
Ottawa, ON
08.2024

MSC - Clinical Psychology

Royal Holloway University Of London
United Kingdom
06.2023

Diploma In Counselling - Psychology

HMV College
India
08.2021

BA Honours - Psychology

MCM DAV COLLEGE FOR WOMEN
India
08.2020

Class XII -

The Lawrence School Sanawar
India
01.2017

Class X -

The Lawrence School Sanawar
India
01.2015

Skills

  • Counseling
  • Presentations
  • Psychological Assessment
  • Patient Counseling
  • Mental Health Assessment
  • Critical Thinking
  • Crisis Management
  • Interdisciplinary Collaboration
  • Rapport Building
  • Office Administration
  • Project Coordination
  • Timesheet Processing
  • Autism diagnosis
  • Couple therapy
  • Problem-Solving
  • Microsoft Office
  • Teamwork and Collaboration
  • Verbal Communication
  • MS Office
  • Training and mentoring
  • Staff Discipline
  • Cognitive Behaviour Therapy
  • Goal-Oriented
  • Employee Motivation

References

References available upon request.

Languages

  • English, Full Professional
  • Hindi, Full Professional
  • Punjabi, Professional

Personal Information

Willing To Relocate: 1

Timeline

Psychometrist

Dimensions
06.2025 - Current

Supervisor

Brookstreet hotel
10.2023 - Current

Psychologist Intern

Government Civil Hospital
04.2023 - 08.2023

Senior Teaching Assistant

Turney Primary School
09.2022 - 12.2022

Senior Teaching Assistant

Cherry Garden School
07.2022 - 09.2022

Psychologist Intern

Richmond Borough Mind
03.2022 - 07.2022

Intern

Punjab Institute Of Medical Sciences
11.2020 - 02.2021

Intern Psychologist

Mentally Retarded Ashram
05.2020 - 06.2020

Counselor

The Bawa Lalvani School
01.2020 - 02.2020

Diploma In HRM - Human Resources Management

Algonquin College

MSC - Clinical Psychology

Royal Holloway University Of London

Diploma In Counselling - Psychology

HMV College

BA Honours - Psychology

MCM DAV COLLEGE FOR WOMEN

Class XII -

The Lawrence School Sanawar

Class X -

The Lawrence School Sanawar
Mallika Gupta