Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Abhilash Shinde

Oakville

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Sorter Operations Associate

United Parcel Services
06.2022 - Current
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.
  • Utilized sorting systems to sort items fast and accurately.
  • Followed safety procedures and used protective gear to prevent injury and maintain safe working environment.
  • Inspected items for damage or defects before sorting as part of quality control process.
  • Maintained mailroom supply inventories, purchase orders and vendor supplies.
  • Assisted with implementing new mailroom systems and training staff to improve operations.

Hardware Sales Associate

The Home Depot
01.2022 - 04.2022
  • Resolved concerns with products or services to help with retention and drive sales
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction
  • Accepted payment by credit card and offered self-serve payment solutions after explaining charges on customer bills
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Project Manager

Akshay Enterprises
09.2016 - 01.2021
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability
  • Transformed underperforming teams into productive, profitable teams.
  • Planned, designed, and scheduled phases for large projects.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Developed and implemented strategic project plans to meet business objectives.
  • Managed projects from procurement to commission.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Analyzed project performance data to identify areas of improvement.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Facilitated workshops to collect project requirements and user feedback.
  • Developed and initiated projects, managed costs, and monitored performance.

Education

Business Administration

Seneca College
01.2023

Business Management - Business Administration

MIT-School of Management
Pune ,IND
01.2014

Skills

  • Materials Handling and Transport
  • Workflow Management
  • Process Management
  • Production Deadline Management
  • Retail Sales
  • Team Collaboration
  • Customer Service
  • Workplace Safety
  • Product Sorting
  • Operation
  • Shipping Processes

Languages

English
Native or Bilingual
Hindi
Full Professional
Marathi
Native or Bilingual

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Sorter Operations Associate

United Parcel Services
06.2022 - Current

Hardware Sales Associate

The Home Depot
01.2022 - 04.2022

Project Manager

Akshay Enterprises
09.2016 - 01.2021

Business Administration

Seneca College

Business Management - Business Administration

MIT-School of Management
Abhilash Shinde