Abhikumar Patel
Ottawa,ON
Summary
To be a part of a dynamic establishment where I can give my all and make a name for myself in the company by implementing my skills and experience. To find a job where I can use my strong management abilities, award-winning educational background, and ability to work effectively with others to good use.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Corporate General Manager
Fat Bastard Burrito
10.2023 - Current
- Championed sustainability initiatives aimed at reducing environmental impact leading to measurable improvements in energy conservation, waste reduction, and recycling efforts.
- Boosted revenue growth by establishing new business opportunities, analyzing market trends, and executing targeted sales strategies.
- Spearheaded process improvement initiatives across multiple departments resulting in significant time savings and increased productivity levels.
- Enhanced company reputation by developing strong relationships with clients, vendors, and industry partners to facilitate mutually beneficial collaborations.
- Oversee the overall operations and performance of two Fat Bastard Burrito stores.
- Develop and implement strategic plans to achieve sales targets and maximize profitability.
- Hire, train, schedule, and manage staff, ensuring adequate coverage and adherence to company policies and procedures.
- Conduct regular performance evaluations and provide feedback to employees to promote growth and improvement.
- Manage inventory levels, order supplies, and monitor food costs to control expenses.
- Ensure compliance with health and safety regulations and maintain cleanliness standards in the stores.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Develop marketing strategies to attract new customers and retain existing ones.
- Collaborate with the marketing team to execute promotional campaigns and events.
- Analyze financial reports and sales data to identify trends and make informed decisions.
- Foster a positive work environment and promote teamwork among staff members.
- Stay updated on industry trends and competitors' activities to remain competitive in the market.
Corporate Store Supervisor and Part of Training Team
Fat Bastard Burrito
05.2023 - 10.2023
- Supervisors are responsible for managing and leading the store team
- This involves scheduling shifts, assigning tasks, and ensuring that employees are properly trained
- They are also expected to maintain a high standard of customer service, handle customer inquiries and complaints, oversee inventory management, ensure compliance with relevant laws and regulations, train new employees, conduct performance evaluations, generate reports, and support the professional development of team members.
General Manager
Fat Bastard Burrito
04.2022 - 05.2023
- Trained employees in duties, policies, and procedures
- Recruited, interviewed, and hired qualified staff
- Created schedules and monitored payroll
- Supervised employees through planning, assignments, and direction
- Tracked monthly sales and generated reports
- Administered employee discipline
- Managed inventory levels and conducted corrective action planning
- Guided management and supervisory staff
- Conducted employee evaluations
- Built and maintained customer relationships
- Directed safety operations
- Directed financial or budget activities
- Improved productivity initiatives.
Manager
Fat Bastard Burrito
04.2021 - 04.2022
- Greeted customers, resolved complaints, and ensured health and safety regulations were followed
- Assisted with the flow of guests and took food and drink orders
- Accepted phone and takeout orders and prepared them on time
- Established or identified the price of goods, services, or admission
- Ensured sanitation and maintained food safety and quality standards
- Completed daily reporting and cash drops
- Maintained records of served orders and collected cash
- Multi-tasked to ensure efficient service.
Co-Manager
Fat Bastard Burrito
10.2019 - 03.2021
- Established or identified the price of goods, services, or admission
- Completed daily reporting and cash drops
- Maintained records of served orders and collected cash
- Portioned, assembled, and wrapped food
- Packaged take-out food.
Employee
Fat Bastard Burrito
03.2018 - 09.2019
- Greeted customers, resolved complaints, and ensured health and safety regulations were followed
- Assisted with the flow of guests and took food and drink orders
- Accepted phone and takeout orders and prepared them on time
- Ensured sanitation and maintained food safety and quality standards
- Multi-tasked to ensure efficient service.
Education
Advanced Diploma - Business Management
Centennial Collage
Scarborough, ONSkills
- Operations Management
- Organizational Development
- New business launch
- Corporate Communications
- Human Resources Management
- Corporate Governance
- Mergers and Acquisitions
- Team Player
- Time Management
- Efficient multi-tasker
- Leadership and team building
- Team Leadership
- Verbal and written communication
- Problem Resolution
- Effective leader
- Relationship Building
- Customer Relations
- Staff training/development
- Staff Training and Development
- Exceptional interpersonal communication
- Administrative Skills
- Motivation
- Consistently meet goals
- Deadline-oriented
- Interpersonal Skills
- Client Relations
- Customer Relationship Management
- Training and Development
- Training and coaching
- Troubleshooting expertise
- Staff Management
- Quality Management
- Strategic Planning
- Schedule Management
- Staff Training
Certification
- Smart Serve Ontario
- OHSA- Health and Safety
Timeline
Corporate General Manager
Fat Bastard Burrito
10.2023 - Current
Corporate Store Supervisor and Part of Training Team
Fat Bastard Burrito
05.2023 - 10.2023
General Manager
Fat Bastard Burrito
04.2022 - 05.2023
Manager
Fat Bastard Burrito
04.2021 - 04.2022
Co-Manager
Fat Bastard Burrito
10.2019 - 03.2021
Employee
Fat Bastard Burrito
03.2018 - 09.2019
Advanced Diploma - Business Management
Centennial Collage
- Smart Serve Ontario
- OHSA- Health and Safety
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