Abhijith Biju
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Field Supervisor
Blackbird Security Inc
09.2022 - Current
- Supporting RM in operational functions of various sites
- Ensuring site staff is fully trained, well-dressed, and possess the necessary knowledge to comprehend and follow their duties and responsibilities
- Scheduling employees on a weekly basis, by maintaining accurate records of each team member's availability, taking into account their preferences and any scheduling restrictions.
- Ensuring employees are following Post-Orders and adhering to company and client policies
- Overseeing daily site operations, patrols, and spot-check premises
- Meeting with clients to resolve issues and build productive relationships.
- Supporting DM with on-site issues, interruptions, and complaints in the assigned district
- Providing excellent customer service to our clients, customers, and patrons
- Interviewing potential new candidates to ensure the selection of qualified and suitable team members, thus contributing significantly to the formation of a skilled, cohesive, and dedicated team
- Assuming leadership and maintaining positive working relationships with site guards
- Stepped into the role of interim manager in Ottawa during RM's vacation, effectively overseeing operations in the region and garnering recognition for significant contributions.
Store Standards Associate
Walmart
05.2022 - 08.2022
- Responsible for the collection and organization of shopping carts in the store's parking lot and designated cart areas
- Adhere to safety standards and protocols, reporting any safety hazards or concerns to management
- Assist in stocking merchandise and maintaining inventory levels, particularly in areas where cleanliness and organization are paramount
- Be flexible in tasks and responsibilities, adapting to the dynamic needs of the store and taking on additional duties as required
- Work collaboratively with other associates and departments to achieve overall store goals
- Scheduling team members, maintaining accurate records of each team member's availability, taking into account their preferences and any scheduling restrictions.
Assistant Executive - Customer Service
T-Mobile
12.2021 - 04.2022
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Carried out day-to-day duties accurately and efficiently
- Worked flexible hours; night, weekend, and holiday shifts
- Maintained energy and enthusiasm in fast-paced environment
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Diploma in Business -
Algonquin College
Ottawa, ON02.2024
High School Diploma -
St. Mary's Senior Secondary School
06.2021
Skills
- Leadership
- English
- Communication Skills
- Organizational Skills
- Multilingual
- Customer service
- Administration
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Excel
- Time Management
- Microsoft Office
- Conflict Management
- Microsoft Outlook
- Translation
- POS
- Computer Skills
- Administrative Experience
- Management
- Supervising Experience
- Field Service
- Interviewing
- Recruiting
Certification
- Individual Security Guard, 10/2022, 08/2024
- CPR Certification, 09/2022, Present
- Smart Serve, 06/2024, 06/2029
- Use of Force
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Availability
MONDAY: 7AM-12PM
TUESDAY: 7AM-12PM
WEDNESDAY: 7AM-12PM
THURSDAY: 7AM-12PM
FRIDAY: 7AM-12PM
SATURDAY: 7AM-12PM
Timeline
Field Supervisor
Blackbird Security Inc
09.2022 - Current
Store Standards Associate
Walmart
05.2022 - 08.2022
Assistant Executive - Customer Service
T-Mobile
12.2021 - 04.2022
Diploma in Business -
Algonquin College
High School Diploma -
St. Mary's Senior Secondary School
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