Abhijeet Singh
Victoria,BC
Summary
Dynamic operations leader with a proven track record at Tim Hortons, excelling in training and mentoring staff to enhance customer service. Skilled in inventory control and decision-making, I successfully optimized labor costs while fostering a positive team environment, driving efficiency and satisfaction. Committed to achieving organizational goals through innovative solutions.
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
5
5
years of professional experience
Work History
Supervisor
Tim Horton's
06.2023 - 08.2025
- Led training sessions for new team members, enhancing their skills and ensuring adherence to company standards.
- Managed daily staff schedules, optimizing labor costs while maintaining service quality and employee satisfaction.
- Monitored inventory levels, coordinating with suppliers to ensure timely replenishment and minimize waste.
- Facilitated team meetings to encourage communication, address concerns, and promote a positive work environment.
- Coached team members on customer service best practices, improving overall customer experience and satisfaction.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Assistant Operational Manager
Awfully Chocolates
01.2021 - 12.2022
- Assisted in managing daily operations to ensure alignment with company objectives.
- Developed training materials to enhance team skills and improve performance.
- Coordinated inventory management processes to prevent stock shortages and overages.
- Supported budget oversight by tracking expenses and identifying cost-saving opportunities.
- Collaborated with cross-functional teams to develop innovative solutions for complex operational challenges.
- Trained staff on best practices for inventory control and management.
Education
Advance Course of Retail & Supply-Chain Management - Retail Management
BITC INTERNATIONAL COLLEGE
SINGAPORE01-2021
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Inventory control
- Staff development
- Operations management
- Attention to detail
- Team building
- Conflict resolution
- Waste reduction
- Teamwork and collaboration
- Problem-solving
- Multitasking Abilities
- Effective communication
- Organizational skills
- Professionalism
- Reliability
Languages
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Full Professional
Timeline
Supervisor
Tim Horton's
06.2023 - 08.2025
Assistant Operational Manager
Awfully Chocolates
01.2021 - 12.2022
Advance Course of Retail & Supply-Chain Management - Retail Management
BITC INTERNATIONAL COLLEGE