Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abhi Patel

London,ON

Summary

Description indicates a trustworthy Customer Service Representative (CSR) with experience handling difficult accounts and sales situations. Being excellent at articulating ideas clearly, presenting information, and finding solutions to issues. Capacity to work effectively and efficiently with a variety of clients, meeting their specific needs, is what makes me strong. Highly organized and motivated professional with a keen focus on time management and superior organizational capabilities. Seeking an entry-level position as an Office Health Administrator to leverage and expand skills while actively contributing to the advancement of company objectives and wellness initiatives. Seeking an opportunity in the near future to thrive in the field of Health Care in any terms to show my skills and the comprehensive understanding of any hypothetical, practical, critical, logical, realistic and defined circumstances with an overwhelming approach to solve the difficulties.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walmart
London, ON
04.2023 - Current
  • Provided thorough training on products, services, and protocols to newly hired employees in order to maximize operational efficiency and reduce gaps in the process.
  • Exceeded service goals through the use of excellent staff management techniques, sales techniques, and customer service.
  • Supplied thorough information on the goods and services that are offered in order to guarantee client awareness and well-informed decision-making.
  • Decreased wait times for improved customer service, which would minimize complaints and provide a more seamless encounter.
  • Created daily sales reports for strategic planning and managerial evaluation.

Customer Service Cashier

Petro Canada
London, ON
01.2023 - 06.2023
  • Complied with established loss prevention procedures and made sure security precautions were taken while handling questionable consumer behavior or actions.
  • Sourced, selected, and recommended products tailored to fulfill specific customer requirements and preferences.
  • Offered clients easy carry-out services after their transactions were finished to ensure a smooth and trouble-free experience.
  • Efficiently prioritized and arranged work to guarantee the timely fulfillment of service goals.
  • Achieved cost savings through the design of workable solutions that successfully handled operational issues.

Education

GED -

Oxford English School
Patan, Gujarat
08-2021

Skills

  • Employee Management
  • Customer Relationship Management (CRM)
  • Customer Service
  • Safety Regulations
  • Customer Complaint Resolution
  • Complex Problem-Solving

Timeline

Customer Service Associate

Walmart
04.2023 - Current

Customer Service Cashier

Petro Canada
01.2023 - 06.2023

GED -

Oxford English School
Abhi Patel