Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abhay Gautam

Peterborough

Summary

As a crew trainer at McDonald's, I've honed my leadership skills, guiding and mentoring team members to excel in their roles. My ability to communicate effectively and adapt to various situations ensures smooth operations and exceptional customer service. Meanwhile, as a pharmacy technician student at Fleming College, I'm dedicated to learning the intricacies of pharmaceutical care. Detail-oriented and compassionate, I prioritize patient well-being and accuracy in medication dispensing. Balancing these roles showcases my versatility, commitment to personal and professional growth, and passion for both customer service and healthcare.I envision my journey as a pharmacy technician unfolding with continuous learning and growth. Eager to expand my knowledge of pharmaceuticals, patient care, and industry regulations, I aim to excel in my studies and gain hands-on experience. With dedication, I aspire to contribute positively to healthcare and enhance my professional capabilities.

Overview

1
1
year of professional experience

Work History

Crew Trainer

McDonald's
12.2022 - Current
  • Maintained current knowledge of all team position requirements.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Reduced employee turnover by fostering a supportive and engaging learning environment.

Pharmacy Student

Sobeys Pharmacy
10.2023 - 12.2023
  • Enhanced patient understanding of medications by providing thorough counseling and answering questions.
  • Actively participated in quality improvement initiatives aimed at enhancing patient care within the pharmacy setting.
  • Educated patients on proper medication use.
  • Developed strong relationships with patients, fostering trust and open communication for better healthcare outcomes.
  • Increased efficiency of prescription processing by effectively utilizing pharmacy software systems for data entry and label generation.

Education

Pharmacy Technician Diploma - Medicine

Fleming College
Peterborough, ON
04.2024

GED -

Shivalik Public School
Nawanshahr , Punjab
04.2022

Skills

  • Classroom expertise
  • Individualized Instruction
  • Staff Development
  • Data Entry
  • Cash Handling
  • Database Management
  • Team leadership and supervision
  • Complaint resolution
  • Quality Assurance Controls
  • Active Listening

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Pharmacy Student

Sobeys Pharmacy
10.2023 - 12.2023

Crew Trainer

McDonald's
12.2022 - Current

Pharmacy Technician Diploma - Medicine

Fleming College

GED -

Shivalik Public School
Abhay Gautam