Abhay Sunil

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Streamlined call center processes for improved efficiency and reduced wait times.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Assisted customers in navigating company website and placing online orders, improving overall user experience.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Assisted customers with inquiries,provide product information,processes transactions,ensure positive shopping experience,handling responsibilities including handling complaints managing returns ,maintain clean and organizes work place

• Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
• Assisted in the development of new customer service protocols to improve overall performance metrics.
• Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
• Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.