Abhay Raj Singh
Overview
6
6
years of professional experience
Work History
Dispatch & Technical Operations Consultant
Independent Contractor
2024.05 - Current
- Supported real-time operations by monitoring systems, escalating incidents, and coordinating service restoration activities.
- Utilized SCADA and OMS platforms to track system conditions, analyze alarms, and support outage response workflows.
- Communicated operational updates clearly to field technicians, supervisors, and stakeholders under time-sensitive conditions.
- Maintained accurate operational logs, switching documentation, and safety records in compliance with procedures.
- Rapidly adapted to new utility software platforms, grid technologies, and electrical equipment models.
Machine Operator / Safety-Focused Operations Associate
Boxmasters
Delta, BC
2023.04 - 2023.09
- Maintained strict adherence to safety procedures and operational standards in a high-risk industrial environment.
- Supported production continuity through real-time coordination and hazard identification.
- Reinforced safety culture by reporting risks, near-misses, and operational concerns.
Managing Director / Dispatch & Operations Lead
Penta Sky Ltd.
Churu, Rajasthan
2020.03 - 2022.12
- Led dispatch operations with full accountability for workforce, public, and system safety.
- Coordinated real-time job assignments, crew movements, and service restoration during operational disruptions.
- Oversaw operational risk management, safety compliance, and escalation response processes.
- Implemented technology-enabled tracking and communication systems that improved response times, service reliability, and customer satisfaction.
- Built and supervised teams of 30+ staff while maintaining performance, compliance, and operational readiness.
Timeline
Dispatch & Technical Operations Consultant
Independent Contractor
2024.05 - Current
Machine Operator / Safety-Focused Operations Associate
Boxmasters
2023.04 - 2023.09
Managing Director / Dispatch & Operations Lead
Penta Sky Ltd.
2020.03 - 2022.12