Abhay Anand
Calgary,AB
Summary
Highly experienced Inside Sales Representative, known for exemplary team-building and project oversight skills. Performance history of developing strong, collaborative relationships, and delivering impressive results. Builds loyalty and long-term relationships with customers, while consistently reaching sales targets. Result-oriented sales worker with customers to help establish rapport. Proven track record of building customer relationships, and successfully closing sales. Committed to delivering exceptional customer service, and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
EECOL Electric
Calgary, Alberta
08.2025 - Current
- Managed customer inquiries and provided product information to enhance satisfaction.
- Coordinated quote requests and responses for customer inquiries.
- Worked in conjunction with outside sales representative to maintain and grow product sales.
- Developed and maintained strong relationships with clients to promote repeat business.
- Collaborated with team members to improve sales strategies and customer engagement.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Provided customers with product information, pricing and availability.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Negotiated prices, terms of sale and service agreement to close transactions.
Inside Sales Representative
EECOL Electric
Vancouver, British Columbia
04.2024 - 07.2025
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Used CRM software to maintain detailed contact logs and account records.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Collaborated with other departments and contractors to access all necessary information and expertise to create comprehensive estimates.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
Counter Salesperson
EECOL Electric
10.2022 - 03.2024
- Documented orders in computer system with general conditions and special customer requirements.
- Finalized sales by completing payments and required paperwork.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Informed customers about important policies and conditions on sales.
- Worked to build relationships with customers and built potential for additional sales.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
THIRD OFFICER
Anglo-Eastern Ship Management
02.2022 - 08.2022
- Carried out 8-hour independent navigation watches daily
- Loading and unloading operations of various categories of crude oil and fuel
- Performed maintenance of life-saving appliances and fire fighting appliances as per job title requirements
- Carried out five-yearly dry docks, which contained different shipboard maintenance
- Managed docking and undocking operations in various ports
- Followed company policies and procedures to ensure safe operation of the ship
THIRD OFFICER
Wallem Ship Management
08.2014 - 06.2021
- Carried out five-yearly dry docks, which contained different shipboard maintenance
- Carried out 8-hour independent navigation watches daily
- Loading and unloading operations of various categories of crude oil and fuel
- Participated in weekly drills as per company policies and procedures
Education
Bachelor of Science - Engineering
Maharashtra Academy of Naval Education & Training
Pune, India 08-2014
Skills
- Compelling presentations
- Salesforce CRM
- Promotional selling
- B2C sales
- Sales and negotiation
- Cost control estimates
- Vendor relationships
- Customer relationship management
- Quote preparation
- Product knowledge
Languages
- Hindi
- Punjabi
- English
Timeline
Inside Sales Representative
EECOL Electric
08.2025 - Current
Inside Sales Representative
EECOL Electric
04.2024 - 07.2025
Counter Salesperson
EECOL Electric
10.2022 - 03.2024
THIRD OFFICER
Anglo-Eastern Ship Management
02.2022 - 08.2022
THIRD OFFICER
Wallem Ship Management
08.2014 - 06.2021
Bachelor of Science - Engineering
Maharashtra Academy of Naval Education & Training