Abey Thomas
Saskatoon,SK
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Food Server
Food Land
09.2019 - 06.2023
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Documented orders accurately to track sales and properly bill guests.
- Processed orders and sent to kitchen employees for preparation.
Education
Pre-Degree -
SN Collage,Punalur
Kerala,India04.1998
Skills
- Order Verification
- Quality Control
- Guest Relations
- Supply Restocking
- Food Handling
- Dining Area Maintenance
- Table Setting
- Order Accuracy
- Multitasking Abilities
Languages
English
Full Professional
Hindi
Full Professional
Malayalam
Native or Bilingual
Timeline
Food Server
Food Land
09.2019 - 06.2023
Pre-Degree -
SN Collage,Punalur
Similar Profiles
Riley WelchRiley Welch
Grocery Clerk at Food LandGrocery Clerk at Food Land
Joseph LefebvreJoseph Lefebvre
Warehouse Clerk at Food LandWarehouse Clerk at Food Land
HUSSIEN M AQEELHUSSIEN M AQEEL
Restaurant Supervisor at FOOD LAND RESTAURANT-BRAKRestaurant Supervisor at FOOD LAND RESTAURANT-BRAK
Mcdonaldson AppiahMcdonaldson Appiah
Elementary Teacher at St. John the Baptist Catholic Basic SchoolElementary Teacher at St. John the Baptist Catholic Basic School
Jorge FernandezJorge Fernandez
Senior Industrial Engineer at Federated Cooperatives LimitedSenior Industrial Engineer at Federated Cooperatives Limited