Abena Serwah Pinaman Osei-Anane
Windsor,ON
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Intern
Minerals Commission Of Ghana
11.2022 - 11.2023
- Enhanced intern productivity by assisting with project coordination and providing ongoing support.
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Administrative Assistant
Brain Aneurysm Foundation Ghana
08.2018 - 11.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Master of Engineering - Engineering Materials
University of Windsor
Windsor, ONSkills
- Presentations
- Meeting Coordination
- Recordkeeping
- Complex Problem-Solving
- Multitasking and Organization
- Teamwork and Collaboration
- Creative and Resourceful
- Fast Learner
- Attention to Detail
- Outstanding Communication Skills
- Microsoft Office Suite
- Client Relationships
Timeline
Intern
Minerals Commission Of Ghana
11.2022 - 11.2023
Administrative Assistant
Brain Aneurysm Foundation Ghana
08.2018 - 11.2023
Master of Engineering - Engineering Materials
University of Windsor
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