ABENA SERWAA ADU-ADJEI
Dieppe
Summary
Personable and compassionate, bringing strong interpersonal skills and genuine passion for assisting others. Well-versed in basic healthcare practices and adept at providing daily living support and companionship. Dedicated to enhancing quality of life for individuals through attentive and empathetic care.
Developed essential caregiving and support skills in healthcare environment, demonstrating adaptability and empathy. Expertise in providing personalized care and managing daily living tasks, with focus on enhancing well-being. Seeking to leverage transferrable skills to transition into new field, bringing strong foundation of client-focused care and problem-solving abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Housekeeper and Laundry Attendant
Amsterdam Inn & Suites
03.2024 - 01.2025
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Collected soiled linens and clothing and pretreated stains.
Administrative Assistant
UNILIVER GHANA
09.2022 - 01.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
Education
Diploma - Personal Support Worker
EASTERN COLLEGE
Moncton, NB12-2024
Bachelor of Science - Statistics
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
GHANA-Kumasi05-2021
Skills
- Housekeeping
- Teamwork
- Emotional support
- Patient care
- Social support
- Mobility assistance
Languages
English
Full Professional
Certification
- [First aid and CPR]
- PSW
Interests
- Dancing
- Gym Workouts
- Yoga
- Baking
Timeline
Housekeeper and Laundry Attendant
Amsterdam Inn & Suites
03.2024 - 01.2025
Administrative Assistant
UNILIVER GHANA
09.2022 - 01.2024
- [First aid and CPR]
- PSW
Diploma - Personal Support Worker
EASTERN COLLEGE
Bachelor of Science - Statistics
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
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