Summary
Overview
Work History
Education
Skills
Languages
Reading, Playing basket ball,
Timeline
Generic

Abel Michael Tekie

QC

Summary

I am a dedicated and hardworking individual with a strong ability to multitask and handle various responsibilities simultaneously. I pride myself on being punctual, reliable, and honest in all aspects of my work. My patience, empathy, and strong sense of integrity allow me to build trusting relationships with both colleagues and customers. I work well under management and thrive in team environments where collaboration is essential. I am highly adaptable and capable of fitting into a wide range of roles, always eager to learn and grow.

In my experience as a room attendant, I gained valuable insights into the importance of teamwork and the role each person plays in achieving a common goal. This position not only strengthened my work ethic but also taught me how to collaborate effectively with others to ensure that the company meets its standards and goals. I learned to balance manual labor, such as cleaning and organizing rooms, with customer service, making sure guests felt welcome and satisfied, which, in turn, encouraged repeat business.

My role as a cashier provided me with hands-on experience in customer interaction, particularly in dealing with difficult or dissatisfied customers. I developed strong communication skills, learned how to handle tense situations calmly, and found solutions that left customers feeling valued and respected. This experience reinforced the importance of patience, and problem-solving in maintaining positive relationships with customers, even in challenging situations.

Overall, my diverse experiences in both manual labor and customer service have given me a well-rounded skill set. I am confident in my ability to contribute effectively to any team or role I am placed in and am always eager to further develop my skills and contribute to the success of the organization I work for.

Overview

5
5
years of professional experience

Work History

Cashier

Bereket Okubay
03.2023 - 07.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.

Hotel Room Attendant

Dawit Gebreselassie
01.2021 - 02.2023
  • Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive year round.
  • Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
  • Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
  • Supported team members in completing daily responsibilities, fostering a collaborative work environment.
  • Maintained excellent communication with front desk staff, reporting completed rooms for timely guest checkins.

Restaurant Waiter

Gebrela Alemayo
06.2019 - 02.2021
  • Maintained clean and organized dining areas.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Education

Marines -

Massawa Marine College Since
Eritrea
07.2015

High School Diploma -

Sawa Secondary School
Eritrea
07.2014

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Time management skills
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Customer Relations

Languages

English
Limited Working
amharic
Full Professional
Tigrinya
Native or Bilingual

Reading, Playing basket ball,

I like reading financial books 

comic books and fictional books.

i played basketball for my high school team and inner city teams.

Timeline

Cashier

Bereket Okubay
03.2023 - 07.2024

Hotel Room Attendant

Dawit Gebreselassie
01.2021 - 02.2023

Restaurant Waiter

Gebrela Alemayo
06.2019 - 02.2021

Marines -

Massawa Marine College Since

High School Diploma -

Sawa Secondary School
Abel Michael Tekie