Abelardo Jr Nahgab
Sault Ste. Marie,ON
Summary
Accomplished Occupational Health Lead Nurse at Healthway Medical Group, adept in care coordination and clinical leadership. Excelled in advocating for patient and staff needs, enhancing departmental performance through data-driven decisions, and fostering interdisciplinary collaboration. Demonstrated compassionate care and ethical practice, significantly improving patient outcomes and satisfaction.
Overview
9
9
years of professional experience
Work History
Occupational Health Lead Nurse
Healthway Medical Group
11.2023 - 07.2024
- Advocated for the needs of both patients and nursing staff, leading to improved working conditions and better overall outcomes.
- Championed continuous learning opportunities for staff members through workshops and training sessions, contributing to heightened levels of competency among colleagues.
- Conducted ongoing assessments of patient needs to ensure accurate diagnoses and appropriate treatment plans.
- Utilized data-driven decision-making techniques to optimize resource allocation, improving overall performance metrics within the department.
- Developed strong relationships with interdisciplinary teams, ensuring seamless coordination of patient care.
- Streamlined nursing processes for efficiency, allowing for optimal patient care and time management.
- Ensured compliance with all relevant regulatory guidelines through diligent monitoring efforts and proactive policy development.
Staff Nurse, Emergency Department
Abdulrahman Moana Al-Ashly Medical Complex
06.2019 - 08.2023
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
Nursing Assistant
NTUC Health Co-operative
02.2017 - 02.2019
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Healthcare Customer Service Representative
HCL Technologies
02.2015 - 04.2016
- Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
- Enhanced patient satisfaction by efficiently addressing and resolving healthcare-related inquiries.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Increased first-call resolution rates by carefully listening to customers'' needs and providing accurate information based on their inquiries.
Pharmacy Assistant
Cure Meds Drug Store
05.2015 - 01.2016
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
Bachelor In Medical Laboratory Science - Nursing Studies
Sault College of Applied Arts And Technology
Sault Ste. Marie, ONBachelor In Medical Laboratory Science - Nursing Studies
Baguio Central University
Baguio City, Philippines03.2008
Skills
- Ethical Practice
- Care Coordination
- Compassionate Care
- Clinical Leadership
Languages
English
Professional Working
Timeline
Occupational Health Lead Nurse
Healthway Medical Group
11.2023 - 07.2024
Staff Nurse, Emergency Department
Abdulrahman Moana Al-Ashly Medical Complex
06.2019 - 08.2023
Nursing Assistant
NTUC Health Co-operative
02.2017 - 02.2019
Pharmacy Assistant
Cure Meds Drug Store
05.2015 - 01.2016
Healthcare Customer Service Representative
HCL Technologies
02.2015 - 04.2016
Bachelor In Medical Laboratory Science - Nursing Studies
Sault College of Applied Arts And Technology
Bachelor In Medical Laboratory Science - Nursing Studies
Baguio Central University
Similar Profiles
Nur Aqilah Binte DzulkifleeNur Aqilah Binte Dzulkiflee
Medical Concierge Supervisor at Healthway Medical GroupMedical Concierge Supervisor at Healthway Medical Group
Pricssillia SimPricssillia Sim
Senior Accounts Executive at Healthway Medical Group Pte LtdSenior Accounts Executive at Healthway Medical Group Pte Ltd
Eunice Sin Yun NiEunice Sin Yun Ni
Staff Nurse at Healthway Medical GroupStaff Nurse at Healthway Medical Group
Jolie LimJolie Lim
Patient Service Associate at Healthway Medical GroupPatient Service Associate at Healthway Medical Group
Ramandeep KaurRamandeep Kaur
Team Member at Tim HortonTeam Member at Tim Horton