ABELARDO JR NAHGAB
Sault Ste. Marie,ON
Summary
Compassionate Lead Nurse recognized for the ability to manage tasks efficiently and increase productivity in fast-paced environments. Skilled in patient care management, staff training, and healthcare administration. Excel in communication, leadership, and problem-solving, ensuring high levels of patient satisfaction and team cohesion.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Occupational Health Lead Nurse
Healthway Medical Network
Makati, Taguig
11.2023 - 07.2024
- Developed and implemented patient care plans, providing guidance to nursing staff in the delivery of services.
- Provided clinical expertise and leadership to ensure quality patient care was delivered in a safe and effective manner.
- Coordinated with other healthcare professionals to provide comprehensive patient care.
- Supervised daily operations within the department, including staffing schedules, equipment maintenance, budgeting and inventory control.
Staff Nurse, Emergency Department
Abdulrahman Moala Al-Sahly Medical Complex
Jeddah, Saudi Arabia
06.2019 - 08.2023
- Participated in research activities related to evidence-based practice initiatives.
- Maintained accurate records of patient progress notes, medications administered and other relevant data.
- Developed individualized teaching strategies for each patient based on their specific needs.
- Assisted physicians with exams, lab tests or other procedures as requested.
- Provided emotional support to family members during difficult times or end-of-life situations.
Nursing Assistant
NTUC - Health Cooperative Limited
Singapore, Singapore
02.2017 - 02.2019
- Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Performed basic nursing skills such as changing wound dressings and administering enemas.
- Prepared treatment rooms for examinations by stocking them with necessary supplies and ensuring that all equipment was in proper working order.
Pharmacy Assistant
Curemeds Drugstore
Lamut, Ifugao
05.2016 - 01.2017
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Verified accuracy of medication orders and entered data into pharmacy system.
- Maintained inventory records by restocking shelves with pharmaceuticals.
- Prepared labels for prescriptions and dispensed medications to patients.
- Answered customer inquiries regarding drug interactions, side effects and dosage instructions.
Healthcare Customer Service Representative
HCL Technologies
Taguig, Manila
02.2015 - 04.2016
- Scheduled appointments for patients using the electronic health records system.
- Managed incoming calls from patients and other healthcare facilities to provide information or schedule services.
- Assisted in checking patient's insurance eligibility prior to their appointment.
- Collected payments from patients and entered them into the billing system accurately.
- Provided customer service by answering inquiries, resolving complaints, and providing general information to clients regarding healthcare services.
Customer Service Executive
Sutherland Global Services
Taguig, Manila
09.2012 - 01.2015
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Processed orders accurately and efficiently in accordance with company policies.
- Identified opportunities for process improvement within the customer service department.
Education
Bachelor of Science - Nursing
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON09-2024
Bachelor of Science - Nursing
Baguio Central University
Baguio City, Philippines03-2008
Skills
- Care Coordination
- Compassionate Care
- Team Management
- Mentoring abilities
- Clinical Leadership
- Quality Improvement
Certification
- Registered Nurse (Licensed by the Prefessional Regulation Commissin, May 2009) PRC License: 0549252
- Registered Nurse (Licensed by Saudi Commission for Health Specialties, License Number: 19080077
Timeline
Occupational Health Lead Nurse
Healthway Medical Network
11.2023 - 07.2024
Staff Nurse, Emergency Department
Abdulrahman Moala Al-Sahly Medical Complex
06.2019 - 08.2023
Nursing Assistant
NTUC - Health Cooperative Limited
02.2017 - 02.2019
Pharmacy Assistant
Curemeds Drugstore
05.2016 - 01.2017
Healthcare Customer Service Representative
HCL Technologies
02.2015 - 04.2016
Customer Service Executive
Sutherland Global Services
09.2012 - 01.2015
- Registered Nurse (Licensed by the Prefessional Regulation Commissin, May 2009) PRC License: 0549252
- Registered Nurse (Licensed by Saudi Commission for Health Specialties, License Number: 19080077
Bachelor of Science - Nursing
Sault College of Applied Arts And Technology
Bachelor of Science - Nursing
Baguio Central University
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