Abelardo Tapia
Upland
Summary
Dynamic leader with extensive experience at Togo's Sandwiches, excelling in operations management and team development. Proven track record of boosting revenue growth and enhancing employee satisfaction through strategic planning and effective training programs. Skilled in P&L management and fostering strong client relationships, driving long-term success and profitability.
Overview
1
1
Certification
Work History
General Manager
Togos Sandwiches
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
District Manager
Togo's Sandwiches
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Coordinated regional marketing efforts to increase brand visibility within target markets, attracting new customers while retaining current clientele base.
Lead Cook
Gyu-Kaku Japanese BBQ
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee evaluations, and contract details.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
Education
Computer Programing And Office -
Institute of Training And Development
Long Beach, CA06.1995
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Relationship building
- Staff training/development
- Inventory control
- Customer relationship management
- Staff supervision
- Employee scheduling
- Goal setting
- Verbal and written communication
- Staff training and development
- Administrative skills
- P&L management
- Team training and development
- Motivation
- Client relations
- Schedule management
- Labor cost controls
- Customer retention
- Deadline oriented
- Strategic planning
- Performance improvement
- Vendor relationships
- Employee development
- Project management
- Consistently meet goals
- Staffing
- Performance evaluations
- Workflow planning
- Purchasing
- Recruitment
- Expense control
- Business development
- Troubleshooting expertise
- Purchasing and planning
- Operations oversight
- Performance analysis
- Business administration
- Cost reductions
- Team oversight
- Marketing
- Sales analysis
- Advertising and marketing
- Vendor sourcing
- Total quality management
- Loss prevention
- Bilingual
- Human resources management
- Contract negotiations
- Branding
- Distribution management
Accomplishments
Developed Togos locations that were running out by locally marketing. Employee re training and performance, Quality assured and budgeting accordingly to business volume in all fields but most important. Resources and labor expenses.
Certification
Restaurant manager certification by serv safe current. First aid certified . Manager certified my Togos Corporate Training university.
Languages
English-Spanish
Full Professional
Timeline
General Manager
Togos Sandwiches
District Manager
Togo's Sandwiches
Lead Cook
Gyu-Kaku Japanese BBQ
Computer Programing And Office -
Institute of Training And Development
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