Abel Calderon
Sacramento
Summary
Dynamic and dedicated Pizza Delivery Driver with a clean driving record and proven customer service skills at Papa Johns. Recognized for consistently delivering orders on time while enhancing customer satisfaction. Adept at managing cash transactions and navigating local routes efficiently, ensuring optimal service quality and operational excellence.
Overview
1
1
year of professional experience
Work History
Pizza Delivery Driver
Papa Johns
03.2021 - 07.2021
- Participated in training sessions, learning company policies and improving delivery skills.
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times.
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition.
- Assisted with sorting and organizing stockroom items.
- Processed payments, made change, and provided receipts.
- Processed customer transactions efficiently and accurately.
- Handled cash, credit, and gift card transactions securely.
- Greeted customers entering store and responded promptly to customer needs.
- Assisted kitchen staff by organizing and restocking clean dishes and utensils as needed.
- Maintained cleanliness of dishwashing area to promote operational efficiency in the kitchen.
- Supported team members during peak hours by managing high volumes of dishware effectively.
Pizza Delivery Driver
Papa Johns
02.2020 - 10.2020
- Delivered pizzas promptly while ensuring adherence to safety and quality standards.
- Navigated routes efficiently using GPS technology to optimize delivery times.
- Assisted in maintaining cleanliness and organization of delivery vehicle and equipment.
- Managed cash transactions accurately, ensuring correct handling of payments and change.
- Collaborated with kitchen staff to ensure timely preparation of orders for delivery.
- Adapted to changing schedules and peak hours, maintaining service efficiency under pressure.
- Interacted with customers professionally, addressing inquiries and enhancing satisfaction.
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Maintained clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and selections.
- Operated dishwashing equipment efficiently to maintain cleanliness and sanitation standards.
- Scrubbed, rinsed, and sanitized dishes, utensils, and kitchen equipment promptly after use.
- Complied with health and safety regulations to ensure a safe working environment.
- Adapted quickly to changing priorities in fast-paced kitchen settings to meet service demands.
- Loaded and unloaded product batches, maintaining workflow efficiency.
Education
Associate of Science - General Studies
Germanna Community College
Locust Dale, VA05-2019
Skills
- Customer service
- Money handling
- Memory skills
- Efficient delivery
- Customer complaint resolution
- Quick learner
- Local routes
- Clean driving record
- Dedicated team player
- Phone orders
Languages
Spanish
Native or Bilingual
Timeline
Pizza Delivery Driver
Papa Johns
03.2021 - 07.2021
Pizza Delivery Driver
Papa Johns
02.2020 - 10.2020
Associate of Science - General Studies
Germanna Community College