Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
BusinessAnalyst

Abel Alemu

Kitchener,Ontario

Summary

Highly motivated retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with attach record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level front end programmer position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Rona
04.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Solved customer challenges by offering relevant products and services.

Host

Musume
12.2021 - 04.2022
  • Built personal relationships with guests to promote positive experiences.
  • Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors.
  • Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories.
  • Researched and studied on topics that pertained to tour locations so that such information could be added to scripts.
  • Collected tickets and fees from each individual prior to start of tour.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Line Cook

Boston Pizza
05.2019 - 09.2021
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Education

No Degree - Software Development

University of Toronto
Toronto, ON
02.2023

Skills

  • Excellent People Skills
  • Conflict Resolution
  • Critical Thinking
  • Teamwork and Collaboration
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Verbal Communication
  • Critical Thinking

Accomplishments

    achieved an award and star that was recognized by managers and employee for providing great customer service.


    customers use survey to compliment and comment their experienced with the service i provided to insure they had everything they needed



Certification

  • Certificated for full stack web developer from Toronto of university


Timeline

Sales Associate

Rona
04.2022 - Current

Host

Musume
12.2021 - 04.2022

Line Cook

Boston Pizza
05.2019 - 09.2021

No Degree - Software Development

University of Toronto

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Abel Alemu