Summary
Overview
Work History
Education
Skills
Beneficiary
References
Disclaimer
Languages
Certification
Timeline
Generic
Abegail Sanchez

Abegail Sanchez

Sooke,Canada

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Restaurant Assistant Manager

Island Burgers Inc. (A&W Sooke)
07.2022 - Current
  • Manage the overall performance of the store operations in terms of Sales, FSC (Food, Service, Cleanliness and Condition), People and Profit
  • Define sales targets and sales strategies based on a solid and thorough SWOT analysis
  • Monitors and analyzes sales performance and provides recommendations to improve sales performance
  • Regularly reviews store sales performance as part of business review process
  • Works with the store’s management team to set, evaluate and determine the store’s FSC targets
  • Supports in designing the store’s overall strategies in the achievement of FSC goals
  • Leads the store team in attaining the store’s FSC targets through efficient shift management
  • Monitors and drives the achievement of FSC targets
  • Leads the store team in ensuring and delivering a WOW guest experience to all guests of the store
  • Monitors the store’s cost management across various forms of costs (labor, utilities, variable costs, etc.)
  • Suggest actions and strategies to help the store keep its costs at a reasonable level
  • Negotiates with external buyers/suppliers on the price of scrap items to be sold by the store
  • Leads the store team in creating an atmosphere that lives the Chowking values and service culture
  • Plots the schedule of all regular kitchen employees
  • Identifies and creates needed manpower requirements for crew
  • Conducts final certification in the service station for all Management Trainees (MT), Team Leaders (TL) and other direct hires
  • Partners with the TL to monitor certification and positioning of 3P crew for all service and channels areas
  • Monitors and tracks reported employee incidents for kitchen related cases
  • Monitors the general development of the store team
  • Provides suggestions on any skills training and development programs the store team may need to perform their work better
  • Consistently rallies the store team towards the achievement of all FSC and sales-related targets
  • Works in defining Safety and Security Programs
  • Conducts Safety and Security Audits
  • Monitors store compliance with government requirements such as store permits and licenses
  • Ensures that all official documents and reports from the store are kept in the proper places and only accessible to the correct roles
  • Creates specific game plan for the shift
  • Ensures that the shift team is aware of all plans and strategies to be executed during the shift
  • Conducts and monitors opening and closing procedures
  • Monitors the implementation of cash control policies and procedures
  • Handles customer feedback given throughout the shift
  • Encodes all received stocks, receiving inventory and ending inventory in the back office
  • Checks quality of all received stocks during delivery.

Restaurant Manager

GGG and JGG G Foods Corp (Chowking Brand – Jollibee Foods Corporation)
09.2016 - 06.2022
  • Manage the overall performance of the store operations in terms of Sales, FSC (Food, Service, Cleanliness and Condition), People and Profit
  • Define sales targets and sales strategies based on a solid and thorough SWOT analysis
  • Monitors and analyzes sales performance and provides recommendations to improve sales performance
  • Regularly reviews store sales performance as part of business review process
  • Works with the store’s management team to set, evaluate and determine the store’s FSC targets
  • Supports in designing the store’s overall strategies in the achievement of FSC goals
  • Leads the store team in attaining the store’s FSC targets through efficient shift management
  • Monitors and drives the achievement of FSC targets
  • Leads the store team in ensuring and delivering a WOW guest experience to all guests of the store
  • Monitors the store’s cost management across various forms of costs (labor, utilities, variable costs, etc.)
  • Suggest actions and strategies to help the store keep its costs at a reasonable level
  • Negotiates with external buyers/suppliers on the price of scrap items to be sold by the store
  • Leads the store team in creating an atmosphere that lives the Chowking values and service culture
  • Plots the schedule of all regular kitchen employees
  • Identifies and creates needed manpower requirements for crew
  • Conducts final certification in the service station for all Management Trainees (MT), Team Leaders (TL) and other direct hires
  • Partners with the TL to monitor certification and positioning of 3P crew for all service and channels areas
  • Monitors and tracks reported employee incidents for kitchen related cases
  • Monitors the general development of the store team
  • Provides suggestions on any skills training and development programs the store team may need to perform their work better
  • Consistently rallies the store team towards the achievement of all FSC and sales-related targets
  • Works in defining Safety and Security Programs
  • Conducts Safety and Security Audits
  • Monitors store compliance with government requirements such as store permits and licenses
  • Ensures that all official documents and reports from the store are kept in the proper places and only accessible to the correct roles
  • Creates specific game plan for the shift
  • Ensures that the shift team is aware of all plans and strategies to be executed during the shift
  • Conducts and monitors opening and closing procedures
  • Monitors the implementation of cash control policies and procedures
  • Handles customer feedback given throughout the shift
  • Encodes all received stocks, receiving inventory and ending inventory in the back office
  • Checks quality of all received stocks during delivery.

Store Operations Supervisor

Optionplus Services and Trading Corp. (Roberto’s Coffee and Tea)
04.2015 - 07.2016
  • Manage the overall performance of the store operations in terms of Sales, FSC (Food, Service, Cleanliness and Condition), People and Profit
  • Define sales targets and sales strategies based on a solid and thorough SWOT analysis
  • Monitors and analyzes sales performance and provides recommendations to improve sales performance
  • Regularly reviews store sales performance as part of business review process
  • Leads the store team in ensuring and delivering a WOW guest experience to all guests of the store
  • Monitors the store’s cost management across various forms of costs (labor, utilities, variable costs, etc.)
  • Suggest actions and strategies to help the store keep its costs at a reasonable level
  • Negotiates with external buyers/suppliers on the price of scrap items to be sold by the store
  • Leads the store team in creating an atmosphere that lives the values and service culture
  • Plots the schedule of all employees
  • Identifies and creates needed manpower requirements for crew
  • Monitors and tracks reported employee incidents for kitchen related cases
  • Monitors the general development of the store team
  • Provides suggestions on any skills training and development programs the store team may need to perform their work better
  • Monitors store compliance with government requirements such as store permits and licenses
  • Ensures that all official documents and reports from the store are kept in the proper places and only accessible to the correct roles
  • Conducts and monitors opening and closing procedures
  • Monitors the implementation of cash control policies and procedures
  • Handles customer feedback given throughout the shift
  • Encodes all received stocks, receiving inventory and ending inventory in the back office
  • Checks quality of all received stocks during delivery.

Service Crew

Fusion Integrated Service Cooperative (Jollibee Brand – Jollibee Foods Corporation)
06.2013 - 06.2014
  • Maintain a safe and clean working environment by complying to the standard operating procedures, rules, and regulations, help and contribute to the team in achieving store targets by actively communicating, participating and being involved to the team activities and strategies being implemented by the management.

Service Crew

Catalisa Foods Corp (Jollibee Brand – Jollibee Foods Corporation)
09.2012 - 02.2013
  • Maintain a safe and clean working environment by complying to the standard operating procedures, rules, and regulations, help and contribute to the team in achieving store targets by actively communicating, participating and being involved to the team activities and strategies being implemented by the management.

Education

Bachelor of Science - Hotel And Restaurant Management

Bataan Peninsula State University
Balanga City, Bataan, Philippines
01.2015

Secondary -

Tomas Del Rosario College
Balanga City, Bataan, Philippines
01.2011

Elementary -

Balanga Elementary School
Balanga City, Bataan, Philippines
01.2007

Skills

  • Customer service focus
  • Cleanliness and hygiene
  • Phone Etiquette
  • Strong multitasking
  • Team player attitude
  • Sales experience
  • Cash handling proficiency
  • Food safety understanding
  • Allergy awareness
  • Staff training support
  • Marketing
  • Customer Service
  • Food Safety
  • Complaint Handling
  • Computer Skills

Beneficiary

Rosalie Sanchez, Mother, Block 1 Lot 34 Marinel Subd., Central, Balanga City, Bataan, Philippines, +63917-247-3308

References

  • Virgie Napone, A&W Belmont, +1 250 571 7437, Restaurant General Manager
  • Ramnik Kaur, Island Burgers, Inc., +1 250 899 5007, Operation Specialist

Disclaimer

I HEREBY CERTIFY that the above information is true and correct to the best of my knowledge and belief.

Languages

English
Native or Bilingual

Certification

  • Food Safe Training, SafeCheck - December 02, 2022
  • Basic Occupational Safety and Health (BOSH), 03/25/19 - 03/29/19
  • National Certificate II in Food and Beverage Services, Technical Education and Skills Development Authority, 09/10/21
  • On-the-Job Training, Vista Marina Hotel and Resort, 06/09/14 - 09/10/14

Timeline

Restaurant Assistant Manager

Island Burgers Inc. (A&W Sooke)
07.2022 - Current

Restaurant Manager

GGG and JGG G Foods Corp (Chowking Brand – Jollibee Foods Corporation)
09.2016 - 06.2022

Store Operations Supervisor

Optionplus Services and Trading Corp. (Roberto’s Coffee and Tea)
04.2015 - 07.2016

Service Crew

Fusion Integrated Service Cooperative (Jollibee Brand – Jollibee Foods Corporation)
06.2013 - 06.2014

Service Crew

Catalisa Foods Corp (Jollibee Brand – Jollibee Foods Corporation)
09.2012 - 02.2013

Bachelor of Science - Hotel And Restaurant Management

Bataan Peninsula State University

Secondary -

Tomas Del Rosario College

Elementary -

Balanga Elementary School

Similar Profiles

CREATE PROFILE
Abegail Sanchez