Summary
Overview
Work History
Education
Skills
Languages
Reading book, watch football and support others
Timeline

Abeba Tedla

Toronto,ON

Summary

I am experiences in government organization at management level. And give taring for private and public organization about Occupational safety and health, Labour proclamation and gender mainstreaming. I am great role to improve the customer satisfaction , create conducive environment to organization organization's have a good communication with the employee in the work place.

Overview

10
10
years of professional experience

Work History

Trainer

Officer
03.2020 - 04.2023
  • Enhanced trainee engagement through interactive workshops and hands-on activities.
  • Developed customized training materials for various industries, ensuring relevance to the target audience.
  • Conducted comprehensive needs assessments to identify gaps in knowledge and skills, informing future program development.
  • Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
  • Delivered dynamic presentations to facilitate learning and retention among diverse audiences.
  • Ensured consistent messaging across all training materials by adhering to corporate branding guidelines.

Manager

Manager
07.2013 - 06.2019


  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Increased overall team productivity by identifying skills gaps and providing targeted coaching sessions.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • provide opportunity the staff to exhibit to create good working environment.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.

Education

Master of Science - Public Management

Ethiopia Civil Service University, Ethiopia
07.2019

Bachelor of Science - Journalism And Communication

Addis Ababa University, Ethiopia
04.2010

Skills

  • Decision-Making
  • Gender mainstreaming
  • Leadership
  • Communication
  • Occupational Safety and health

Languages

English
Limited Working
Finnish
Limited Working

Reading book, watch football and support others

Always in the weakened all families go to church..

Read historical and interesting book to my children ,

Watch foot ball.

And give volunteer church, women's and children organization.

Adress

Home- Adders: 545 Lakeshore Blvd West.

Tel:-4378335538

Email-:abigebru89@gmail.com

Timeline

Trainer - Officer
03.2020 - 04.2023
Manager - Manager
07.2013 - 06.2019
Ethiopia Civil Service University - Master of Science, Public Management
Addis Ababa University - Bachelor of Science, Journalism And Communication

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Abeba Tedla