Abdur Rouf Ruhan
Vancouver,BC
Summary
Experienced supply chain management professional with meticulous attention to detail and strong organizational skills. Poised to contribute to a dynamic team, with a demonstrated ability in optimizing order fulfillment processes and elevating customer satisfaction through timely and accurate deliveries. Recognized for exceptional teamwork, adaptability, and unwavering commitment to achieving operational excellence.
Overview
6
6
years of professional experience
Work History
Order Fulfillment Specialist
Skip Express Lane
11.2023 - 04.2024
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Streamlined workflows within the department by identifying bottlenecks and reallocating resources where necessary to minimize delays in order processing times.
- Maximized customer satisfaction through timely and accurate fulfillment of orders, ensuring proper packaging and shipping methods.
Fulfillment Specialist
The latest Scoop
02.2023 - 11.2023
- Ensured compliance with all relevant regulations governing product handling and shipment, minimizing legal risks associated with noncompliance.
- Collaborated with team members to achieve daily productivity goals in a fast-paced work setting.
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
Assistant Store Manager
Super-save Grocery
09.2022 - 02.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
Cashier
Super-save Pizza
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Branch Manager
Kohinoor Women Clothing
02.2021 - 01.2022
- Implemented targeted sales promotions that generated increased revenue and attracted new customers to the branch location.
- Managed risk effectively by closely monitoring financial transactions and ensuring compliance with company policies.
- Boosted sales performance by training employees in effective selling techniques and product knowledge.
Cashier Manager
Kohinoor Sharee Bitan
06.2020 - 12.2020
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
Intern
Koopon Inc.
01.2020 - 04.2020
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered phone and performed clerical duties to assist human resources department.
- Developed strong written and verbal communication skills.
Volunteer Trainee
IDP Education
03.2018 - 06.2019
- Evaluated foreign transcripts accurately, determining course equivalencies for transfer credit purposes smoothly.
- Monitored academic progress diligently, intervening when necessary to provide additional support or resources to struggling students.
- Provided guidance on visa regulations and immigration requirements, ensuring compliance and facilitating a smooth transition for incoming students.
Education
MBA - Human Resources Management
University Canada West
Vancouver, BC01-2023
BBA - Human Resources Management
North South University
Dhaka, Bangladesh01-2020
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Documentation
- Sales expertise
- Store maintenance
- Time management skills
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Hindi
Professional Working
Timeline
Order Fulfillment Specialist
Skip Express Lane
11.2023 - 04.2024
Fulfillment Specialist
The latest Scoop
02.2023 - 11.2023
Assistant Store Manager
Super-save Grocery
09.2022 - 02.2023
Cashier
Super-save Pizza
03.2022 - 08.2022
Retail Branch Manager
Kohinoor Women Clothing
02.2021 - 01.2022
Cashier Manager
Kohinoor Sharee Bitan
06.2020 - 12.2020
Intern
Koopon Inc.
01.2020 - 04.2020
Volunteer Trainee
IDP Education
03.2018 - 06.2019
MBA - Human Resources Management
University Canada West
BBA - Human Resources Management
North South University
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